I purchased four new replacement tires and rims from the kubota dealer in Butler Pa for my BX23. My tractor has 2160 hours of amazing work on it, but she is well cared for as we know how important she is to us. When I finally mounted the front Kubota replacement tires and new rims on the front, one tire immediate leaked. The Service manager at Power-up Kubota said it was beyond the ninety days so he would not replace the bad one and could not locate any inner tubes for ten inch tires. That was solved by going to Greenhill farm and they installed a tube. More recently, a month ago, while mowing on level ground, the front right rim disentagraed and the tire and outer rim tore off the tractor bringing me to a abrupt halt. Two weeks later while traversing the slope of our ponds dam, the left tire and rim ripped itself off my tractor and putting the tractor into a roll-over configuration. The front bucket saved me but it took a few moments to free myself from the precarious and dangerous position on the hill side. In each case the bolts and shredded steel remained in the hub, tearing apart the inner most rim.
The Service Manager at Power-up Kubota spoke to a rep who claimed to have no knowledge of this problem even though tractor forums around the country are filled with frustrated owners like myself who have had the exact wxerience.. The Service Manager said he never believed anything from the Internet but offered one new free tire and rim as a form of reimbursement for the two that were destroyed. When I took one of the rims in to show him his immediate response was;" well do you want to buy another one," it was the same response from the owner who stopped me on my way out and asked to hear about the problem. No concern about my safety, or how best to remedy this safety issue, but can we sell you another one since we are only offering you a two to one. When I explained how close the rims he sold me had come to killing me he became intimidating to the point of threatening to force me out of his showroom. When in fact I was just trying to leave when he stopped me while attempting to exit the building. It was unsettling to say the least, but clearly he did not want any mention of defective rims spoke of in his building.
The rims Kubota is selling in these great package tire/rim deal are defective. Instead of a solid steel rim they are two thinner layers of clearly cheap junk and tear apart. Other manufacturers are no longer usiing them. Some unfortunate owners find themselves with no other choice but to weld a disc that has been drilled for the lugs and weld it into the center. Not only does this poise another safety issue but shows how desperate those of us who have purchased Kubota replacement rims are to get help from the dealer level. Do your homework, in the meantime I will submit photos to the forum of my rims. Thank you.
The Service Manager at Power-up Kubota spoke to a rep who claimed to have no knowledge of this problem even though tractor forums around the country are filled with frustrated owners like myself who have had the exact wxerience.. The Service Manager said he never believed anything from the Internet but offered one new free tire and rim as a form of reimbursement for the two that were destroyed. When I took one of the rims in to show him his immediate response was;" well do you want to buy another one," it was the same response from the owner who stopped me on my way out and asked to hear about the problem. No concern about my safety, or how best to remedy this safety issue, but can we sell you another one since we are only offering you a two to one. When I explained how close the rims he sold me had come to killing me he became intimidating to the point of threatening to force me out of his showroom. When in fact I was just trying to leave when he stopped me while attempting to exit the building. It was unsettling to say the least, but clearly he did not want any mention of defective rims spoke of in his building.
The rims Kubota is selling in these great package tire/rim deal are defective. Instead of a solid steel rim they are two thinner layers of clearly cheap junk and tear apart. Other manufacturers are no longer usiing them. Some unfortunate owners find themselves with no other choice but to weld a disc that has been drilled for the lugs and weld it into the center. Not only does this poise another safety issue but shows how desperate those of us who have purchased Kubota replacement rims are to get help from the dealer level. Do your homework, in the meantime I will submit photos to the forum of my rims. Thank you.
