MH8675309
Platinum Member
Tractors have to be split from time to time. Why would your machine be any less because it had been split?
Tractors have to be split from time to time. Why would your machine be any less because it had been split?
With any major repair comes the increased possibility of other issues related to the repair work. This can happen even with experienced mechanics. We've all seen it, and most of us have probably seen it in our own work. This is a brand new tractor and even the possibility of compounded issues is not something a new owner wants to have to worry about and I think the OP's concerns are very real and understandable.
If this was an issue on a tractor with some hours on it then it would be a different story.
A good dealer will understand this and respond accordingly. I'm not saying with a new tractor, but certainly with the best and quickest service he can possibly provide.
My brand new tractor had a leak where the dealer installed a set of rear remotes. It was a defective o-ring. They fixed it promptly. But, they would not pick it up. I had to rent a trailer and miss time from work. That bothered me a little then and still does now. I still liked the dealer, but they should have picked the tractor up and I still think about it from time to time as a missed opportunity for them to demonstrate superior service and responsibility. I continued to do business with them until they folded.
I think a lot of this has to do with the quality of the dealership. Do you trust them? Does their shop have a good reputation? How have they responded so far? If all of this has been positive then press on and let them fix it. If they have been defensive, slow, difficult or, in this situation anything, but apologetic, prompt and extremely helpful I'd press them very hard, possibly even with an attorney. This is not a small issue, this qualifies as catastrophic failure (unusable machine, high potential for other damage.) And regardless of their attitude I'd expect and demand priority service which means free pick up and delivery, rapid repair turnaround and a loaner (if you actually need one). If it is not working out that way, contact the manufacturer sooner rather than later.
Finally, given that this happened early in the life of the machine I would demand a written warranty on the repairs and anything that they could affect to extend from the time of the repair through the time of the original warranty. In other words, your full drivetrain warranty begins now, not when you bought it.
Just had some 'warranty' work done on my CK27. Bad fuel injector which leaked and caused a hydrolok on the #3 cylinder. Had to get the cylinder completely rebuilt and new nozzle. Kioti honored its warranty....at the cost of $3200. Take the tractor back to the dealer..... thats why we have a warranty !! I live in Downers Grove, IL but the tractor is at our home in Tenn. Where did you buy the tractor at ? I didn't know there was a Kioti dealer near us.
Good Luck
With any major repair comes the increased possibility of other issues related to the repair work. This can happen even with experienced mechanics. We've all seen it, and most of us have probably seen it in our own work. This is a brand new tractor and even the possibility of compounded issues is not something a new owner wants to have to worry about and I think the OP's concerns are very real and understandable.
If this was an issue on a tractor with some hours on it then it would be a different story.
A good dealer will understand this and respond accordingly. I'm not saying with a new tractor, but certainly with the best and quickest service he can possibly provide.
My brand new tractor had a leak where the dealer installed a set of rear remotes. It was a defective o-ring. They fixed it promptly. But, they would not pick it up. I had to rent a trailer and miss time from work. That bothered me a little then and still does now. I still liked the dealer, but they should have picked the tractor up and I still think about it from time to time as a missed opportunity for them to demonstrate superior service and responsibility. I continued to do business with them until they folded.
They ran a camera and confirmed again that no fluid has ported to the rear of the tract. What does that do to the rear end? Heck I could have been running this a long time with low to no fluid back there.