One of the top reasons companies like Kubota and John Deere get so big is parts. This is also another reason why companies like Jinma will never be one of the top 3.. nor one of the top 5. Of course other reasons is price, reliability, new features.
I had no opinion on this
UNTIL a friend bought a Kubota here in the Fingerlakes portion of upstate New York. John Deere swallowed the idea of a "MEGA Dealer" and allowed one company to buy up ALL the dealerships in the area including those that were primarily "small equipment" operations. Unless you need mower blades, the service I have experienced at 4 of the JD Mega dealer's 6 locations (they closed two others they felt were un needed) is awful. I even experienced having my 2305 returned from a transmission service with a loose drain plug. When you complain you get blown off. My most recent experience was a $150.00 bill to fix my rear flashers, when all it needed was an $8.00 diode. My only alternative thanks to JD allowing a one owner monopoly in our area is to drive over 80 miles for parts and service. My friends experience with the local Kubota dealer is a polar opposite, COMPETENT, friendly, and helpful describe the local Kubota Dealer (who has competition within 35 miles in all 4 directions).
Go figure... a monopoly doesn't feel like they need to compete..... but they forget all of us don't bleed green, or red, and may be willing to go ORANGE. They don't really care about the small tractor market and make as much off what sell as they can. I'd like to think our local farmers are treated better.
So for my area, since JD is run like the cable company, I fully understand why repeat buyers go orange and the local KUBOTA dealer's lot is littered with JD trades, but you seldome see a Kubota traded for a JD.