Recently I ordered a tool from the Harbor Freight tools website. Keep in mind that I order stuff online from other websites and have it shipped to my home all the time. Occasionally there is a problem, but not often.
Well, ordering from harborfreight.com has been an absolute nightmare. They screwed up my order and overcharged me, then they screwed up my address and my order is now in shipping limbo, all thanks to that shipping monstrosity better known as FedEx who couldn't get a delivery right if their lives depended on it.
After a number of emails and phone calls to Harbor Freight, all simply trying to straighten this mess out, I finally told them that I've had enough and that I'd like a refund, but the jibberish speaking Indian on the phone told me that it would be two weeks (or more) before I'll get my money back.
I'll absolutely NEVER order anything from harborfreight.com again! Thankfully, the local Harbor Freight stores are franchises so I can still occasionally shop there without much concern.
Well, ordering from harborfreight.com has been an absolute nightmare. They screwed up my order and overcharged me, then they screwed up my address and my order is now in shipping limbo, all thanks to that shipping monstrosity better known as FedEx who couldn't get a delivery right if their lives depended on it.
After a number of emails and phone calls to Harbor Freight, all simply trying to straighten this mess out, I finally told them that I've had enough and that I'd like a refund, but the jibberish speaking Indian on the phone told me that it would be two weeks (or more) before I'll get my money back.
I'll absolutely NEVER order anything from harborfreight.com again! Thankfully, the local Harbor Freight stores are franchises so I can still occasionally shop there without much concern.