Ok ground breakers and tree fellers this is what I have learned. Pivotrim does has a page for help PivotrimHelp.com / however none of the links work. I had it checked and it was measured as a M10 x 1.25. Order nuts but they did not work.. then I took a different path. I reside near LOWES home offices and approached them to which they dug up a number ( 1-866-212-7466 ) for me to call. placed call, explain the situation, explained the web page would not allow me to order
replacement hardware kit. The lady was very nice and as a thanks for alerting them to the web page errors and he response of this is why web sells are down. She explained the use a custom threaded nut which is why nothing out here worked and is mailing me a couple hardware kits free of charge.
replacement hardware kit. The lady was very nice and as a thanks for alerting them to the web page errors and he response of this is why web sells are down. She explained the use a custom threaded nut which is why nothing out here worked and is mailing me a couple hardware kits free of charge.