rlw
Silver Member
I ordered several hoses from these guys 2 weeks ago and have yet to receive them. Their website indicates fast shipping and great customer service - I've seen neither.
When I placed the order I got the immediate email confirming the order. Then after several days passed and not receiving any shipping notice, I emailed them for status. Got no reply, so tried calling them and left a message - still no reply. I tried calling them dozens of times - no one ever answers the phone. The one time I did talk to someone, they said they would call back in an hour with info - no return call. I've since called and emailed several times to no avail. I am now persuing the Yahoo complaint resolution process.
I don't know how someone can expect to run a business by never answering the phone or returning calls or emails.
Stay away from these guys - they are not reputable!
RLW
When I placed the order I got the immediate email confirming the order. Then after several days passed and not receiving any shipping notice, I emailed them for status. Got no reply, so tried calling them and left a message - still no reply. I tried calling them dozens of times - no one ever answers the phone. The one time I did talk to someone, they said they would call back in an hour with info - no return call. I've since called and emailed several times to no avail. I am now persuing the Yahoo complaint resolution process.
I don't know how someone can expect to run a business by never answering the phone or returning calls or emails.
Stay away from these guys - they are not reputable!
RLW