I did order a new lower right wheel brake housing for my Kubota L3830 where my 3 point hitch attaches after I snapped it. TractorSmart had it at my gate the next day. It weighed 40 lbs and through their most excellent service, they helped me identify the part number, the other necessary parts like gaskets etc. In otherwords, TractorSmart even exceeds JD's service, I don't need to go over to my dealer, they have it at my door. I don't know how you can beat that! It would not preclude me however from looking at other brands if I was in the market. I don't always buy orange, I buy what best fills my needs and offers me the greatest bang for my buck.
PS it's the only part I have ever needed in my years of owning Kubota tractors (short of filters). I broke it through my own stupidity. Hopefully your not needing to utilize the JD service frequently. /forums/images/graemlins/grin.gif