orangebx2660
New member
- Joined
- May 20, 2011
- Messages
- 2
- Tractor
- Kubota Bx2660
New member here with a little problem...I recently purchased a new Kubota bx2660 April 8th, 2011 with 60"mmm, FEL and box blade. I've mowed a total of 3 times and after inspecting radiator screen after last mow I discovered it was corroded and rusted. After further inspection it appearers as if the battery was leaking and had done so onto frame, floorboard, battery mount, radiator and radiator mounts which are all corroded and rusting. I returned to dealer this past Monday and just received a call today that Kubota has authorized part replacement of radiator, mounts and several other parts. The dealer advised they have a acid neutralizer to prep frame and other parts covered with acid before repainting. My concern is that in 3+ years after warranty coverage is gone, the rust will return and my new tractor will become junk.
So into my question, has anyone had any dealing with Kubota corporate customer service and possibly have contact numbers. My dealer is saying Kubota only authorized replacement of parts and they are not authorized to replace tractor. I'm new to the tractor world but for the $ spent I am unhappy with the amount of parts and the 3 weeks without a tractor. Thank You in advance for any advice you have
So into my question, has anyone had any dealing with Kubota corporate customer service and possibly have contact numbers. My dealer is saying Kubota only authorized replacement of parts and they are not authorized to replace tractor. I'm new to the tractor world but for the $ spent I am unhappy with the amount of parts and the 3 weeks without a tractor. Thank You in advance for any advice you have