EddieWalker
Epic Contributor
When I moved out to my land, I did some online searches and decided to go with DirecWay Sattelite for my interenet connection.
That was about 4 years ago, and since then, I've had five seperate technicians out here to fix my system, I've had everything replaced from the cables to the dish and modem replaced at least once, and some parts replaced several times. When it works, it's OK at best. Uploads are always slow, but downloads on a good day are pretty fast. If it rains, the signal is likely to be lost depending on how heavy the rain is. We've lost the signal due to the frost on the dish on cold mornings and have even lost it on cloudy days.
Most of the time, it's just annoying and frustrating. Last year, after HughesNet took over DirecWay, they came out with a new modem. The HN7000S, which we received. Since then, it seems like the problems are even worse. It's more likely to lose it's signal on the lightest of rains and cloudy days.
In April, it got so bad that I had to have a technician out here again. Cost for that was $125. He was here three times becuase the problem was my dish wasn't working anymore. The two he carried with him didn't work either. So after a week of being offline, he came out and got it working again with a full 90 day warrenty.
It's almost 120 days since then, and it's not working again. Or I should say, this morning, it's 80 degrees outside, clear skies and I haven't had a signal for the last two hours. I have one now, but it's not something I can rely on. The customer support said that my dish and modem are not reading each other and that I need a technician out here again for another $125.
To say I'm unhappy wouldn't begin to cover it.
I'm paying $60 a month for lousy service and have hundreds of dollars into this worthless equipment and service calls. The technolody isn't getting better, it's actually been worse over the last year.
I have a phone line and might just go back to dial up. I hate the idea of it, but I hate throwing away money on something that doesn't work even more.
There are several threads on cell phone internet connections that I'm curious about. Who has this, where did you get it, and would you recomend them? I'll change cell providers for my phone if that helps to.
Please help!!!!!!!!
Eddie
That was about 4 years ago, and since then, I've had five seperate technicians out here to fix my system, I've had everything replaced from the cables to the dish and modem replaced at least once, and some parts replaced several times. When it works, it's OK at best. Uploads are always slow, but downloads on a good day are pretty fast. If it rains, the signal is likely to be lost depending on how heavy the rain is. We've lost the signal due to the frost on the dish on cold mornings and have even lost it on cloudy days.
Most of the time, it's just annoying and frustrating. Last year, after HughesNet took over DirecWay, they came out with a new modem. The HN7000S, which we received. Since then, it seems like the problems are even worse. It's more likely to lose it's signal on the lightest of rains and cloudy days.
In April, it got so bad that I had to have a technician out here again. Cost for that was $125. He was here three times becuase the problem was my dish wasn't working anymore. The two he carried with him didn't work either. So after a week of being offline, he came out and got it working again with a full 90 day warrenty.
It's almost 120 days since then, and it's not working again. Or I should say, this morning, it's 80 degrees outside, clear skies and I haven't had a signal for the last two hours. I have one now, but it's not something I can rely on. The customer support said that my dish and modem are not reading each other and that I need a technician out here again for another $125.
To say I'm unhappy wouldn't begin to cover it.
I'm paying $60 a month for lousy service and have hundreds of dollars into this worthless equipment and service calls. The technolody isn't getting better, it's actually been worse over the last year.
I have a phone line and might just go back to dial up. I hate the idea of it, but I hate throwing away money on something that doesn't work even more.
There are several threads on cell phone internet connections that I'm curious about. Who has this, where did you get it, and would you recomend them? I'll change cell providers for my phone if that helps to.
Please help!!!!!!!!
Eddie