FedEx

   / FedEx #1  

sherpa

Platinum Member
Joined
Oct 7, 2004
Messages
538
Location
North Carolina Mountains
Tractor
2004 NH TC33D & 2014 NH Boomer 24
Who else has prbblems with FedEx deliveries to rural areas?

FedEx calls me and wants me to drive 50 miles oneway and pick up my packages so they don't have to drive out here. After I pay for home delivery I am not driving 100 miles to get the package. This has been going on for about 7 years now. I have written two different complaints to Memphis with no results. The third letter is going out tomorrow and this time I am asking for a refund!
sherpa
 
   / FedEx #2  
Just don't use fed ex, or ups either.(they don't do rural alaska at all) For Urban Alaska usps is much cheaper and just as quick.
Rick
 
   / FedEx #3  
Never had a problem. I can't believe you are more rural than me, not you Rick.
but I would complain or use other shipping too. I'm 40 miles from a city of over 5,000 people.
 
   / FedEx #4  
Never had a problem. I can't believe you are more rural than me, not you Rick.
but I would complain or use other shipping too. I'm 40 miles from a city of over 5,000 people.

I haven't had any problems with fedex. They deliver no problem but UPS still can't find my house! Only 12 miles out of town. Not on the GPS data banks yet..............
 
   / FedEx #5  
We've just finished the snowiest November on record for here--the roads are terrible and we live at the end of a four-mile gravel road. FedEx delivered today with no problem, and they've been good in the past. Can't say the same for UPS--had problems with them in the past. Regards, Mike
 
   / FedEx #6  
Just don't use fed ex, or ups either.(they don't do rural alaska at all) For Urban Alaska usps is much cheaper and just as quick.
Rick

When you UPS or Fedex to parts of Alaska, they send it the USPS and they finish the delivery off, its cheaper for UPS/Fedex.

USPS won't drive more than half a mile on a dirt road (at least here), so they're useless. They leave a note "sorry you were out" at the mail box at the end of the road, then we have to have a 24 miles round trip to the post office, not handy at all. All other delivery companies deliver no problem. :thumbsup:
 
   / FedEx #7  
I guessing that it's an economical thing being 50 miles out. I'm thinking it costs them more to deliver that 100 mile round trip then they are making. I'm also guessing they hope to lose you as a customer so don't expect any help no matter how many letters you right.

It just doesn't make economic sense.

Fed Ex used to deliver to me before 10am no matter what the delivery time was, then they changed so I was getting my stuff at 5PM no matter what the time said. There excuse I'm RURAL so the by 10M rules do not apply. So now I have to pay extra and put on BY 10AM.

The only problem I have had with UPS is they deliver out to my area after 5pm and I'm long gone. UPS just throws the package over the gate no matter what the weather is and they do not tell anyone.

I've caught UPS lying several times where they say they left the package in the "lobby" uhh there is no lobby, there's a gate and a 600' driveway but no lobby.

You can't beat USPS.
 
   / FedEx #8  
You can't beat USPS.

Yeah right!
I had a recent thread I started complaining about USPS leaving "you weren't home" notes in my mailbox on a subdivision street 100 ft from my front door. Our security cams show the mailman never getting out of his truck, just leaves the note.... I also dislike that one can't track a package if using USPS.

The only real problem I've had with UPS was I sent an overnight package to my son in Canada at the time. Took a week for him to get it. Turns out they claimed they only delivered to that area, Temagami, once a week. When I asked for a refund since I paid for overnight I was told, sorry, different country, should have known yada yada...

Fedex is good here except for the bonehead that used to leave a big post-it on my front door that there was a package at the front door...well duuuhhh.
Problem with the note was it could be seen from the street clueing any thief in there was a package to steal.
 
   / FedEx #9  
Fed ex we get once in a while, I like that they deliver tuesday to saturday, means I am more then likely home when they come.
UPS is who we normally use. The guy is great, and knows where to put the packages, to keep them out of the rain.
 
   / FedEx #10  
The majority of Fedex package delivery is done by independent contractors.
 

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