Payne's Hitch Receiver

[CurlyDave]

I see Curly has waited almost a month to hear from them.

I am still waiting.

If anyone gets a real response, I would love to hear it.

It is enough money that they are on my bad list, but not enough to actually try to do something about it...

Well, on second thought, if anyone ever actually gets hurt using one of these things, I would be willing to testify in court that I did my best to notify Payne's of the danger here, but that they ignored me.

[Bedlam]

Its funny when I viewed one of the pictures on their website, I thought one was of how it would spin to the side. Like it was supposed to be a benefit. Come to find out it was just the angle of the camera .
Seems that some sort of angle or ears would solve the side to side. but transfere this pressure to the main screw down holder.
Im Amazed that the price they get is so much, Even this could be made by HF for alot less and maybe even work as it should.

Also if your reading this could you guys take a second and reply to the 3 PH leakdown post?This poster has an awful lot of leakdown, but not many responces.thanks
http://www.tractorbynet.com/forums/k...int-hitch.html

Im curious if Northern, who sells this is aware of how it is?Or some people buy it and dont fully use it to see, or jst dont want to adimit that they have trouble.
Al

[coobie]

I just got off the phone 4/28/08 with paynes forks 4:25 pm (est) I spoke with nancy and she told me she would have her Boss call me tomarrow about this issue.I guess we will wait and see.coobie.

[Bedlam]

Thanks for the update coobie. Most likely they will refund you some money , and move on. I doubt that they will give much consideration, unless your one of the total percentage who have come forward to tell of your experience.

Sounds like they are returning your call sooner than curlydaves
Al

[coobie]

Paynes forks clamp on hitch update!!I spoke with Bob Payne(owner) this morning 4/29/08 bob called me back as promised.I guess there was a glitch in with some of the clamp on hitches not resting completey flat on the underside of the bucket when they were machined,this was the problem with mine about a 1/4 inch gap..Bob is sending me the updated version with the lift ring for FREE.I want to say THANK YOU bob payne for great customer service.Curly Dave,I spoke with bob about the issue you had also and mentioned this thread on this website,he wants you to call him personally at 1-877-785-6236 and he wants to speak with you also.If you need his Cell # please PM me and I will send it to you.Take care,coobie.

[Bedlam]

Alls well that ends well. Glad they stood behind the hitch.

[PaulChristenson]

Originally Posted by Bedlam

Alls well that ends well. Glad they stood behind the hitch.

Actually...we are still waiting on Curley Dave's resolution...

[coobie]

Originally Posted by PaulChristenson

Actually...we are still waiting on Curley Dave's resolution...

I hope he Resonds to this post also.coobie

[CurlyDave]

I did talk to Bob Payne today.

Now, I am at somewhat of a disadvantage here because I won't be in the same location as my tractor until this weekend.

Bob told me that he felt the source of my problem was that the bucket on my backhoe was too thick, and that the raised portion under the clamp was probably not contacting the bottom of the bucket.

He had two solutions for the problem I encountered. On his end, he is adding a warning to the description of the hitch receiver that it is "not suitable for backhoes."

For me, he suggested that I shim under the clamping surfaces with a piece of wood !! Specifically, a 1 x 4. I didn't argue with him, but I am not as convinced as he is that relying on the compressive strength of a piece of wood is going to produce the safety that I really want.

I did not argue with him, or challenge him on this, and I will look at the situation on the tractor.

He is certainly personable, and I believe that he does stand behind his products. OTOH, he described the testing he did with the hitch receiver (pushing his trailer through snow), and I do not believe that this is nearly as strenuous a test as having a 2200 lb trailer uphill from a tractor on a 15% slope.

Right now, I have too many other things going on to worry a lot about this issue, so I will look at the fit as Bob suggests and will probably drop the whole thing. If a shim will alleviate the problem, I will use a steel one, not wood, and I will still limit the use of the hitch receiver to level ground. I will also figure out way to attach the trailer safety chains to the grab hooks on my bucket.

The other thing that happened is I bought a set of hitch alignment balls from Harbor Freight Harbor Freight Tools - Quality Tools at the Lowest Prices, and these make attaching the trailer to the real hitch on my truck so easy, I don't need the Payne's hitch receiver.

Getting the trailer on the tow ball is now a one man operation.

[mjncad]

Bob Payne suggested a wood shim! Good grief! I agree with you Curly Dave, steel is the way to go.