Along the lines of what Furu was talking about.....
You may need to verify the wiring on the trailer - the signal going to the brake puck coil should vary as you adjust the brake controller. Most controllers have a manual test mode, so you don't have to drive. Read the voltage with a DMM, set to DC Volts - brake controller line, measured to ground.
If the trailer was mis-wired such that your normal brake light signal (as opposed to the variable controller signal) goes to the brake puck coil, then that would slam your trailer brakes on full, regardless of what you did with the controller.
Rgds, D.
You may need to verify the wiring on the trailer - the signal going to the brake puck coil should vary as you adjust the brake controller. Most controllers have a manual test mode, so you don't have to drive. Read the voltage with a DMM, set to DC Volts - brake controller line, measured to ground.
If the trailer was mis-wired such that your normal brake light signal (as opposed to the variable controller signal) goes to the brake puck coil, then that would slam your trailer brakes on full, regardless of what you did with the controller.
Rgds, D.