Agreed. Unfortunately the machine is what is. And it truly doesn't seem to matter how thoroughly I explain or even demonstrate the process. I continually get calls from people who can't remember the simplest things about their machines, whether they be Toolcats or Bobcats or whatever. Most people are not familiar enough with a car much less a piece of equipment. I do my utmost best to explain to people that a machine going 6mph running a 72" mower deck on a 90ー day is actually going to be working harder than your car does at 7mph on the highway. People don't understand the workings of a machine.
I didn't mean any offense by my comments. Ignorance in and of itself isn't a negative thing. I'm ignorant of many things because I do not know those facts. Don't confuse ignorant with stupid. I deal with that on a daily basis too.
Anyway, my point, if there is one, is that most times a mechanical failure has a basic reason and once that reason is found and resolved, things are fine. Sure unusual things happen but basic knowledge of what you are running and how it operates will get you a long way ahead of everyone else.
AND, my main point is that if the dealer cannot duplicate your problem it is because the dealer is not you. Your application may be something un-duplicate-able (that's not a real word) by the dealer and a problem that's not evident can be very hard to fix. Give the tech all the info you can regarding the issue.
I didn't mean any offense by my comments. Ignorance in and of itself isn't a negative thing. I'm ignorant of many things because I do not know those facts. Don't confuse ignorant with stupid. I deal with that on a daily basis too.
Anyway, my point, if there is one, is that most times a mechanical failure has a basic reason and once that reason is found and resolved, things are fine. Sure unusual things happen but basic knowledge of what you are running and how it operates will get you a long way ahead of everyone else.
AND, my main point is that if the dealer cannot duplicate your problem it is because the dealer is not you. Your application may be something un-duplicate-able (that's not a real word) by the dealer and a problem that's not evident can be very hard to fix. Give the tech all the info you can regarding the issue.