I can actually get mine to do it "on command".... I always run in tow/haul due to the EB on the F550 being non-existent... but anyway, if you are running along in tow/haul and slow down for say a red light. as you are slowing and getting near the red-light you can watch it backshifting... if its backshifted into 2nd and the light turns green, if you get back into the throttle anywhere beyond about 1/2 throttle, it will hang in 2nd again...
If you just hold it there, it WILL eventually shift, but not before all the traffic behind you has honked, cussed, and started passing you!!..
I think this issue may be something similar to what the 48RE Dodge trans. does sometimes. I don't think its anything serious, but something that does need to be addressed and corrected.
I plan on talking with the dealer next time in for a service...
We are having a SIGNIFICANTLY more serious issue right now... one of the other new 2011 F550's has apparently just lost an engine within the last week. Preliminary report from the repairing dealer is that cylinders #2 and #8 have no compression.. Guy driving said it started vibrating and shuttering while travelling down a local interstate.. I haven't heard anything this week so far, we are hoping they are wrong... We just purchased six of these trucks for our store!!!! Hoping to find out more tomorrow..