JJZ 109
Veteran Member
- Joined
- Feb 7, 2009
- Messages
- 2,174
- Location
- Lake Ontario/St. Lawrence River
- Tractor
- Kubota BX2380/LA344 loader/60" MMM, Bobcat S185 skid steer, JD X394 4 wheel steer mower
Got a new F250 gasser 8 days ago. Yesterday I received an email from the dealer informing me of a service appointment this coming week. At 1 PM on a weekday. I replied to them that I did not schedule any service and that I would not be coming, as the dealer is an hour from the house.
They replied that the salesman set it up during the sale, they must have not communicated it to me, etc. etc. I replied basically with the same answer. I told them that a one week old truck with 400 miles on it shouldn't need any service and that I wasn't shutting my business down for a day to drive down & back for whatever "service" this was. I also told them that regular services would be performed at or before the factory recommended intervals. Again, in my area. Not an hour's drive away.
I've owned many, many new Fords in my life and this is a first. Is this something new for 2014 or is this dealer just confused? I'll take a look in the manual, but in the meantime I just wondered if anyone else had this experience with a new Ford.
Edit: The manual shows a check of oil, all interior/exterior lights, tires and washer fluid every month as the first maintenance of any sort. The first scheduled is at 6 months. Hinges, latches & locks. Parking brake. Safety belts. Warning lamps (brake, ABS, etc.), Washer & wiper. The first "Normal Scheduled Maintenance" is the oil/filter at 7500 miles. Tire rotation & multi point inspection also at this interval. Sorry Mr. Dealer, you aren't wasting my day.
They replied that the salesman set it up during the sale, they must have not communicated it to me, etc. etc. I replied basically with the same answer. I told them that a one week old truck with 400 miles on it shouldn't need any service and that I wasn't shutting my business down for a day to drive down & back for whatever "service" this was. I also told them that regular services would be performed at or before the factory recommended intervals. Again, in my area. Not an hour's drive away.
I've owned many, many new Fords in my life and this is a first. Is this something new for 2014 or is this dealer just confused? I'll take a look in the manual, but in the meantime I just wondered if anyone else had this experience with a new Ford.
Edit: The manual shows a check of oil, all interior/exterior lights, tires and washer fluid every month as the first maintenance of any sort. The first scheduled is at 6 months. Hinges, latches & locks. Parking brake. Safety belts. Warning lamps (brake, ABS, etc.), Washer & wiper. The first "Normal Scheduled Maintenance" is the oil/filter at 7500 miles. Tire rotation & multi point inspection also at this interval. Sorry Mr. Dealer, you aren't wasting my day.
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