I have a 2014 Ram 1500 big horn 4x4 v6 with 55k on it. It replaced a 2010 chevy Silverado 1500 4x4 with the v8.
Goods - ride with rear coil springs is far superior to the leaf springs on the chevy, fuel economy is outstanding (21mpg around town, 24 on the highway), the radio, Bluetooth, gps, and customizable displays blow away the chevy (when it works -see bads), the front/rear park assist and camera are impeccable, and make parking/maneuvering a breeze, outward visibility is also fantastic and a bit bette than the chevy.
Bads - Dealer support in my area sucks, and when there are issues I have to drive 40 miles south to have a competent shop service it. Gps has been inoperative and unable to locate my position since the vehicle was in warranty, the dealer and manufacturers solution was to wait for new software, for a year. When the new software was available and pushed over the air to my truck it didn't fix the problem and made it worse. So now the truck is out of warranty, the manufacturer says it is covered but the dealer who sold the vehicle won't touch it. The next dealer (40 miles away) will fix it, but I have to pay them and be reimbursed by the manufacturer. This tells me the dealers have a problem getting paid by fiat. Since the place that sold me the vehicle has a 2 star rating on yelp and dealer rater, and changes personnel every day I'm not surprised, but having a warranty problem that a dealer won't fix and earn their keep as a middleman between a consumer and a manufacturer shows ram is not going to ever make it while their dealer network is so poor. I can't even get fiat customer service to give me the contact information for the area rep who is an employee of fiat, so again it shows they have huge problems.
This is my 1st 1500, but I've had 3 dakotas previously, never had a problem.
I do think this will be my last Ram, it's just too hard to get things taken care of, I do think it's a better truck, but my Silverado had zero problems in 100k miles, but my service experience with the chevy dealers was always so much better than Ram.
MT