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  1. #11
    Gold Member Smallplot's Avatar
    Join Date
    Sep 2011
    Posts
    344
    Location
    Pike County Illinois
    Tractor
    1974 IH 1066, 1969 IH 756/FEL, and 2011 TYM T603 Cab/FEL

    Default Re: TYM T580

    Still waiting on supporting info! Not just gripes, but documented facts.
    Dan,
    www.pikecountyfoodplots.com

  2. #12
    Silver Member
    Join Date
    Apr 2007
    Posts
    178
    Tractor
    TYM T330HST, T503hst cab, some antique tractors , Bob-Cat zero turn mower

    Default Re: TYM T580

    I know they had some employee changes in various departments over the last 6 months. I know the old service manager retired the end of the year and they have a new one trying to catch up while learning a new brand. I talked with a couple of the people at the TYM booth at Louisville last month and it sounded like they were getting things in order. The bad part is it takes time to do it. They said they would be hiring a few more people very soon to cover some bases not currently covered. From the way it sounded there should be improvements very soon. I was happy to see they were there working on making progress.

  3. #13
    Elite Member
    Join Date
    Dec 2003
    Posts
    4,862
    Location
    NC
    Tractor
    Kubota Grand L3830

    Smile Re: TYM T580

    Quote Originally Posted by Smallplot View Post
    Still waiting on supporting info! Not just gripes, but documented facts.
    Be a little more patient, PLEASE. When the tooth fairy stops by I will post the facts.

  4. #14

    Default Re: TYM T580

    I would advise to avoid TYM. We're a dealer for them. They are going down the tubes rather quickly. TYM USA has next to zero support, infact when we the dealer call for support it would be rare for someone to answer the phone. Just my two cents. Save yourself the headache.

    The only supporting info I can give you, is that we are no longer being paid for warranty work, no one answers the phone at TYM, our district manager has left TYM. He has stopped back at our dealership here and there even though he's no longer with TYM. Most of the folks that were at TYM USA office have left/jumped ship. We are in limbo now over a T603.
    We are an Ariens, Gravely and Simplicity dealer. Along with Land Pride. Parts needs or Technical advice Message me!

  5. #15
    Platinum Member myyaz33's Avatar
    Join Date
    Aug 2006
    Posts
    525
    Location
    Nebraska
    Tractor
    TYM T273

    Default Re: TYM T580

    Quote Originally Posted by rolsmojave3 View Post
    I would advise to avoid TYM. We're a dealer for them. They are going down the tubes rather quickly. TYM USA has next to zero support, infact when we the dealer call for support it would be rare for someone to answer the phone. Just my two cents. Save yourself the headache.

    The only supporting info I can give you, is that we are no longer being paid for warranty work, no one answers the phone at TYM, our district manager has left TYM. He has stopped back at our dealership here and there even though he's no longer with TYM. Most of the folks that were at TYM USA office have left/jumped ship. We are in limbo now over a T603.
    This is basically a copy/paste of your previous post in this thread. I feel for your business but hope you are wrong. The TYM product is good from what I have seen. Yes there are better tractors and companies.
    - TYM T273, BT200 Backhoe, LT200 Quick Attach FEL-

  6. #16
    Silver Member
    Join Date
    Apr 2007
    Posts
    178
    Tractor
    TYM T330HST, T503hst cab, some antique tractors , Bob-Cat zero turn mower

    Default Re: TYM T580

    Quote Originally Posted by rolsmojave3 View Post
    I would advise to avoid TYM. We're a dealer for them. They are going down the tubes rather quickly. TYM USA has next to zero support, infact when we the dealer call for support it would be rare for someone to answer the phone. Just my two cents. Save yourself the headache.

    The only supporting info I can give you, is that we are no longer being paid for warranty work, no one answers the phone at TYM, our district manager has left TYM. He has stopped back at our dealership here and there even though he's no longer with TYM. Most of the folks that were at TYM USA office have left/jumped ship. We are in limbo now over a T603.
    So you are telling us to not buy what you are selling With all the problems you seem to be having you should have went to Lousiville as there were a lot of TYM people at their booth. I stoped by both days I was there and talked with some of them. They were all very nice and answered any questions I had.

  7. #17

    Default Re: TYM T580

    We are no longer selling them, we have one left on the lot that the new rep. is trying to move for us. The machines aren't the problem, TYM support is. Parts usually came within a week, now it's nearly 2 or 3 weeks (Not sure why?). You used to be able to call for support, now it's very inconsistant. Sometimes they're answering and sometimes they're not. If you leave a message with them, they usually don't get returned.

    Don't get me wrong...The tractors were a heck of a buy and for the most part decently to well built.
    We are an Ariens, Gravely and Simplicity dealer. Along with Land Pride. Parts needs or Technical advice Message me!

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