It's been a long time since I purchased something and would say it was worth every penny! I ordered my rr directly. Shipping was fast.
First thing I noticed: "dang thing is heavy". The tape they used to tape parts together is the toughest tape I ever had to get off (lol). Instead of driving the rr, I lifted it up onto the bucket....this, I'm sure, is not recommended. ;) The hardest part about the install was trying to holding the straps tight while inserting strap into the ratchet.
I only used if for less than one hour last night, but let me say, I feel so bad I put around 70 hrs on my tractor without it. So all the wear and tear could have been avoided because I cleared out over an acre in those hours and could have been a third of hours with the rr. Not only the hours it would have saved wear because the effect it took to clear without the rr.
If your are even slightly thinking about buying or wanting a ratchet rake, do NOT wait! Do yourself a big, big, favor and buy one! Again, it makes me sick that I abused my tractor without one.
PS. Hardware is very heavy duty too. I can't believe they charge only, I think it's like thirty bucks for replacements, but it would take a lot to have to replace them.