Runaway Boomer 8N
Model Year: 2009
Our family has a 63-acre hobby farm in Virginia and we purchased our 2009 8N as a dealer demo in early 2011 with 12 hours. We loved the retro styling and the size was plenty to pull a 6-foot finish mower around our pasture space and pull our ground-driven hay rake during hay season. The tractor has been barn kept and meticulously maintained. To date it has 172 total lifetime hours. After our last use, we throttled down to idle and headed into the barn, where we found that we could not stop. Without warning, the tractor could not be stopped from moving forward (in neutral), despite pushing through both the foot pedal and parking brake. After cutting off the power, the tractor would no longer move forward when warmed up after being restarted. It lost forward altogether, then later lost reverse, as we tried to load it onto our trailer to head for the dealer. The dealer has had it for nearly a month. We have been told that it needs an entirely new clutch pack and the transmission has been destroyed, yet there is no explanation of how this could have happened or why the new parts won't simply be destroyed again in the future. New Holland assistance and customer service have been no help. We've been told by New Holland assistance that the service representative has told them that "more durable parts will be used in the repair." As in they weren't "durable" enough originally? A bit of research has found many 8N owners with the same problem on various tractor blogs, some nearly facing injury as a result of tractors essentially running off with them. One 8N owner was nearly run over a cliff having the exact same issue, with no prior warning! Other dealers have informed their customers that a software issue exists in the CVT transmission, yet so few of our model were made that New Holland doesn't seem to feel it justifies a recall. We have all been left without remedy. New Holland has built and sold a faulty product and is refusing to stand behind it and make it right. Now we are left with paying a quarter of the value of the tractor (should it be functional) for a repair that may or may not resolve the issue long-term with no answers or explanation, or keep a tractor that is a useless shell. I just cannot believe that a company with such a long-standing reputation would react this way to a clearly faulty product. I am also surprised to find no larger coverage of this issue in the agriculture media, but am guessing that there are just too few of us complaining to be heard. If anyone has any additional information on this issue or know of coverage, please let us know. In the meantime, we have a tractor that's nice to look at. The end.
Pros: Nice looking, performs great until it runs away with you
Cons: Will run you through your barn