tommu56
Elite Member
With all the trouble I would ask for a new fire place and for them to supplement the replacement costs!
tom
tom
We were unable to come to an agreement with the HVAC guy. He was unwilling to talk about the fact that our baby's bedroom was noticeably colder than the rest of the house. When he wouldn't have a civil conversation about the coldness in the baby's room, I decided to hold my ground regarding the ceiling filter grills. He was also unwilling to put filter grills in the two ceiling returns.Yesterday the H&A worker came out and balanced the air flow through the registers in our house to try to get even temperatures around the house. This worker has been doing the most recent work in our house and we like him; we just don't care for his boss who is the owner. The worker was instructed by his boss to get the final check from us when he came out to balance our system. The worker was supposed to bring with him 2 floor registers we are missing but forgot them. We had also talked to him earlier about the ceiling return filter grills. I had told the worker that if he would just provide us the parts that we would do the work ourselves. I don't think he had portrayed this info to his boss; I'm not surprised because his boss can be hard to talk to.
So we didn't give the worker the final payment. In addition, we wanted to test out the system balancing ourselves before paying. The worker asked if he could come back today. We told him no, that today would not be a good day for us but he could come back the following day. Well this morning the boss called my wife and asked her if she was at home. I overheard the conversation and told her to hand me the phone. I told the boss that we weren't available today to see him. He became very rude and asked why not, what were we doing? I didn't answer that question; what we were doing was none of his business in my opinion and he was being rather obstinate. He demanded "Where's my money?" I stayed professional and told him that we wanted to check out the system and if everything met our satisfaction that he could be paid tomorrow. He told me or, more accurately, ordered me to call him.
Tomorrow I will call him and have the discussion about the two return filter grills in the ceiling. I'm expecting it to be a battle. But right now, they haven't put covers over the auxilliary returns in the ceiling. Thus there can be no question that the work is not finished, even though putting covers over the ceiling returns is a small thing. Personally, I feel that I am going the extra mile to not make them redo the ceiling returns with grills that will accept filters and am offering to do the work myself if the H&A guy will just provide us the parts.
Unfortunately, sometimes these conflicts are part of the building process, especially if you are a homeowner without the experience and clout of a general contractor. I'm sure the subs who take shortcuts and I call them on it think I'm the problem, not them. I'm sure it goes both ways. I suspect that being a homeowner instead of a GC causes some subs to choose to be harder to deal with because they don't expect to get subsequent work from us. That view is short-sighted but nevertheless it exists. It is a minority of the subs that have shown this poor attitude with us. We had several subs that dealt professionally with us and have worked with us as well as they would have given a GC.
Tomorrow won't be fun but it will be good to get this sub out of our life. We have figured that if our H&A system has trouble in the future, this guy would be very slow at fixing it even if we could even get him to come out at all. We probably would just call someone else.
we interviewed a couple HVAC companies and hired one of them to increase the duct size going to the baby's bedroom and to install filter grills in the ceiling returns.
Glad the duct size worked. The original guy should have had a manualJ calculation to back up his design. If the required room flow was over what one 6" duct provides, then he should have increased it. However, the final balancing is the real determination. Glad the 8" worked out for you.
I have one room where I suspect the flex duct got kinked when it was installed. It's in a attic dormer, and I can't get to it to check without tearing out the ceiling. That room is always a little cooler than others, and it's a smaller room than others with one duct.
Hope you get the fireplace thing worked out soon.