Teachu2
Platinum Member
I tried to buy a Deere, but the local dealer simply didn't want my business - and they own all the JD locations in 100 miles of here. The Kioti dealer was and is fantastic - and other dealers locally spoke highly of them. They treat me like I'm a valued customer.
I don't make a living from my tractor, but I use it to maintain some rather challenging land. There are seven or eight dealers of a variety of brands local to me, in the southern San Joaquin Valley of California. Lots of agriculture here. At least three of the dealers (Deere, Kubota, and Kioti) have been here over 60 years. The Kioti dealer is third generation family-owned, with three locations, and sells Massey Ferguson as well as Kioti. The owner even offered to deliver both the models I was considering to my home and let me try them out for a weekend - said he's just add them to his rental fleet when I was done with them - AT NO CHARGE, no strings attached.
I had a hydraulic leak that needed immediate attention, so I trailered the tractor down to the service department. The service manager asked what the issue was, and went out to see the tractor. Ran back and grabbed a couple of wrenches and a can of cleaner, and fixed it right there on the trailer. Hasn't leaked a drop since. Again, no charge. Acted like he was happy to be able to get me fixed up quickly and right back to work. Hard to beat that kind of service.
I'm just a one-new-tractor-in-a-lifetime customer. And a low-dollar one, at that. They have big farming and dairy customers who buy multiple big tractors. Yet every person at the dealership treats me like I matter just as much as the guy who spends six figures with them. If my tractor got stolen tomorrow, I'd be calling this dealer for a replacement.
I don't make a living from my tractor, but I use it to maintain some rather challenging land. There are seven or eight dealers of a variety of brands local to me, in the southern San Joaquin Valley of California. Lots of agriculture here. At least three of the dealers (Deere, Kubota, and Kioti) have been here over 60 years. The Kioti dealer is third generation family-owned, with three locations, and sells Massey Ferguson as well as Kioti. The owner even offered to deliver both the models I was considering to my home and let me try them out for a weekend - said he's just add them to his rental fleet when I was done with them - AT NO CHARGE, no strings attached.
I had a hydraulic leak that needed immediate attention, so I trailered the tractor down to the service department. The service manager asked what the issue was, and went out to see the tractor. Ran back and grabbed a couple of wrenches and a can of cleaner, and fixed it right there on the trailer. Hasn't leaked a drop since. Again, no charge. Acted like he was happy to be able to get me fixed up quickly and right back to work. Hard to beat that kind of service.
I'm just a one-new-tractor-in-a-lifetime customer. And a low-dollar one, at that. They have big farming and dairy customers who buy multiple big tractors. Yet every person at the dealership treats me like I matter just as much as the guy who spends six figures with them. If my tractor got stolen tomorrow, I'd be calling this dealer for a replacement.