3320 e-hydro loose torsion dampener spring

[Danscaper]

machine has very low hours but getting slight knocking noise from the tensioner. notice the spring is loose. I also know that on clutches sometimes this is normal. Anyone have experience with this.
heres my video of it
IMG1393 - YouTube

 

[AKfish]

machine has very low hours but getting slight knocking noise from the tensioner. notice the spring is loose. I also know that on clutches sometimes this is normal. Anyone have experience with this.
heres my video of it
IMG1393 - YouTube

I sent you a PM. It's normal for those springs to be a bit loose - they're not under a load. However, if you've got a significant noise or whine (it's a bit difficult to judge if it's normal or not normal; cause they (eHydro's) all have a whine) - do you have any vibration's? That's NOT normal. If you've got a shimmy or shake - your dealer should evaluate the problem, further.

AKfish