I'm getting to where I don't trust ANY dealers . . .
Bought a brand new Husqvarna riding mower from an authorized dealer, their "dealer setup" consisted of pushing it onto my trailer so I could take it home. It wasn't even correctly assembled at the factory. I've been over it from front to back several times and now it is just beginning to be OK other than the stuff that vibrates off and breaks in normal operation. (It leaves a trail of parts behind it . . . I should probably dip the whole thing in Loctite.)
Friend of mine bought a stump grinder from a well known attachment supplier. Not cheap, either. ZERO instructions or directions, the gearbox was bone dry. I noticed that none of the grease fittings had been lubricated and asked if maybe we ought to check the gearbox oil . . . sales department knew naaathing, didn't even know where to find a manual. For what just one of those gearboxes costs, they could have printed 10,000 stickers saying "Add oil."
Acquaintance took his BMW motorcycle to an authorized dealer to have the rear wheel bearings replaced. Wheel locked up ten miles later, bike went down, the bearings hadn't been greased. Mechanic said "You never told me you wanted the bearings greased!" Acquaintance needed a lawyer after he got arrested on a charge of assault.
This one is cute - I have a 35 foot tower on the back of my hangar with a wireless internet antenna on top of it. Internet guy had an "intern" who didn't have enough sense to tie his own shoes. The "intern" had to remove a brace near the top of the hangar, and said he had replaced the bolt. Only thing was that I *knew* he hadn't been in the hangar, and the nut was lying on the floor, the bolt was just shoved back into the hole. If the internet guy had climbed the tower THAT DAY, it would have fallen to the ground and him with it.
I took a ladder, replaced the nut and tightened it properly, so the tower is now safe to climb. Idiot kid could have hurt or killed his boss . . .
I now ALWAYS double check anything anyone does on any of my "stuff". There is simply too much incompetence and "don't care" out there to trust my life or wallet to.
Best Regards,
Mike/Florida