• Thank you for participating in the Summit Tractors Community. Per special arrangement with the TBN team, Summit Tractors will regularly monitor and contribute to this forum to help ensure that the community has direct access to Summit. You can ask and find answers to a range of topics directly from Summit and from other TBN users, including; Where to Buy, Future Retailers and Locations, Financing, Compatible Equipment, Tractor Operating, Equipment Specifications, Parts & Service Support, Warranty and anything else that may assist those in the market for a new tractor. If you cannot find the answer to a specific question on this forum, please feel free to contact Summit Tractors Directly or through a Private Message to Summit Tractors Support via TBN.
Ad top of page

App and Registration confirmation issues

   / App and Registration confirmation issues #1  

knucklz

New member
Joined
Jul 5, 2024
Messages
1
Tractor
Summit TX25H
I just purchased a Summit TX25H and a couple implements. I love it so far but there are a couple concerns I'm hoping to put to bed. I was encouraged to join the Summit tractors connect app, and by all accounts, it doesn't exist (according to Google play).
I also went to the Summit tractors website to register my tractor (to activate the warranty), but when I filled out the registration form and submitted it, the form just reset to blank. I've received no confirmation that my registration was submitted successfully (even after multiple attempts). I don't want a technical issue to be the cause of no warranty on my tractor. Are there issues that are getting resolved right now, or is there something I'm missing?
 
   / App and Registration confirmation issues #2  
Hi there,

Regarding our app, it had a few bugs that our App team was working on fixing. So that would explain why the App store is not registering the app.

Secondly, the website registration form is working properly and if you submitted the form, we should have received it in our CRM system. We apologize there is not a confirmation message.

Lastly, whenever you need anything from service cases to FAQ's like this, please just reach out to us directly at 770-209-3390.

If you want you can direct message us your full name and we can confirm receipt of your registration.

Thank you,
The Summit Support Team
 
Ad bottom of page
 
Top