Cut-off statistics box on TV screen

[Hay Dude]

I have been putting up with this for years. 3 or 4 of our TV’s, no matter what I try, have the information box (team score, balls/strikes, etc) cut off. I have tried everything on the remote, even called verizon. Nothing seems to get the whole screen on some of my TVs. Its like it’s too zoomed-in.

Anyone have this? Any solution?

 

[BravoXray]

See if the TVs have a screen format setting in their setups.
Some will different geometries, like 16:9, 4:3 or others like widescreen, zoom, normal or letterbox.
Give that a try.

 

[Torvy]

I'd try what he said. Most modern TVs have a setting for that.

 

[Hay Dude]

I’ve tried that

 

[MossRoad]

I have been putting up with this for years. 3 or 4 of our TV’s, no matter what I try, have the information box (team score, balls/strikes, etc) cut off. I have tried everything on the remote, even called verizon. Nothing seems to get the whole screen on some of my TVs. Its like it’s too zoomed-in.

Anyone have this? Any solution?

View attachment 768796

I have a several Samsung TVs and don't have that issue. I view over the air antenna and streaming video from a ROKU box.

Is your TV connected to a cable or dish box by chance?
If so, I'd check the aspect ratios on that device first.
If you don't have a cable or dish box, it's a setting on the TV itself.

Do you stream video from a box, or is it a smart TV with built in streaming capabilities?

Hope those suggestions help.

On a similar note, a couple weeks ago, my mother in-law showed me one of her TVs that the picture is getting cut off on similar to your example.

She has 2 TVs. One has a large cable box and the other has a small cable box. The one that has the picture cut off is on the small cable box. I moved the small cable box to the other TV and the picture was then cut off on that TV. Something changed in the little cable box. I played around with the aspect ratios on the small box to no avail. So I reset the small cable box back to factory settings and the picture returned to normal.

 

[dodge man]

Haydude, I’ve had that problem in the past also. It’s been several years ago that it was happening. I don’t believe I ever found a solution either. I believe we had cable TV at the time and it was just certain channels that did it, usually sports like your picture.

 

[Oaktree]

Haydude, I’ve had that problem in the past also. It’s been several years ago that it was happening. I don’t believe I ever found a solution either. I believe we had cable TV at the time and it was just certain channels that did it, usually sports like your picture.

Same here. I don't know what the deal was, but there were a couple channels that just ran off the edges. Fiddling with the tv aspect ratio made it bad differently, but it was never right. I think it was coming that way from the cable company, when they switched over to digital transmission it was OK.

 

[dodge man]

Oak tree, that just rang a bell. I think it’s when an HD channel is broadcast or watched on a non HD setup if that makes any sense. Say Fox is broadcasting HD signal and the cable company isn’t setup for it or your TV isn’t.

 

[MossRoad]

Can also be a problem with HDMI cable settings if using an external cable/streaming box.

 

[crreed67]

Oak tree, that just rang a bell. I think it’s when an HD channel is broadcast or watched on a non HD setup if that makes any sense. Say Fox is broadcasting HD signal and the cable company isn’t setup for it or your TV isn’t.

This. I had the same problem for a while. I never had gotten HD package from Directv. Finally had to upgrade to HD and the problem went away.