EA - I have a suggestion for your webpage. I do reporting/database/GUI work all day, so this may annoy me more than most. When your customers log in and want to review their orders, the default is set to show "Orders Placed in the Last 1 Month." This leads a majority of people to a blank screen and forces them to select an older timeframe and click the "Go" button. Given that the leads times are getting into that 4-6 month range, and I presume the average users may purchase 1-3 implements a year, can you just set the default search to "Show all orders in the last year" (sorted by order date descending) so we don't start off with a blank screen? The current defaults force the user to acknowledge the long wait time, while they are waiting. If they pick Show 3 Months, click go and nothing and then click Show 6 Months, and go etc. Just a thought.
... of course, this is all to see when my driveway thaws and turns into a giant 1/2 mile pot-hole-filled nightmare that I might get my EA LandPlane to fix it (Ordered Dec 2nd)