How is this not robbery?

   / How is this not robbery? #161  
Take it out of context and it just doesn't look right does it CarDoc.

It was your words and they look bad on you so dont act like you know me or anyone else that makes an honest living fixing cars thats how that looks. :laughing:
 
   / How is this not robbery? #162  
OK, let me get this straight...

If I take my 4 year old vehicle that I bought new and have now driven for 80,000 miles in for repair because it has a 5 year/1000,000 mile warranty, it will be one price.

However, If I take the same make/model car with the same 80,000 miles that I bought used when it had 20,000 miles on it (so I did not get the full warranty but I did put the majority of the moles on it) that now I have to pay a higher rate since the car with the same number of miles and the same year of manufacture is somehow older and harder to work on?

.

That's only by assuming the factory warranty doesn't transfer from one person to another and to my knowledge they all do on cars and trucks by federal consumer protection laws.

For instance how many people have gotten a factory recall or repair campaigns in the mail on a used car that was still under factory warranty and even some that are out of the mileage limit but still are recalled that they didn't buy new? (I have several times)

So if that is the case then no it would be done at the dealer as a new car warranty same as the original owner.

I am not aware that add on extended warranty's bought with a used car will though a person would have to be careful assuming they transfer fwtw.

They may not on commercial vehicles but I may be wrong on that? hth :thumbsup:
 
   / How is this not robbery? #163  
It was your words and they look bad on you so dont act like you know me or anyone else that makes an honest living fixing cars thats how that looks. :laughing:
My words were based on my opinion, I had hoped I made that part clear. My opinion of course can only be based on my particular experiences, which in this case does not include anyone from the Kansas area. I guess maybe choosing my words more carefully next time to be sure and not offend anyone would be the politically correct thing to do.
I am sorry if you took such offense to my words. I will be sure to stop into your shop if i am ever in kansas area to have you hook up your machine to my car, just to feel like I got a good deal from you.
Guess i will just keep my opinions to myself from now on huh?
 
   / How is this not robbery? #164  
irwin;2461823
Don't confuse warranty time.. shops aren't suppose to make any more money than to cover expenses at warranty time (on newer vehicles only, older vehicles we lose some money.. but we have to do the job for that price)
--------------------------------------------------------------
The fact that you were misled and the job pays less than you were told doesn't change the estimate system that we've been talking about.. A slow tech should not be rewarded for slacking off...period. Conversely, a gifted tech should not be penalized for being exceptional

OK, let me get this straight...

If I take my 4 year old vehicle that I bought new and have now driven for 80,000 miles in for repair because it has a 5 year/1000,000 mile warranty, it will be one price.

However, If I take the same make/model car with the same 80,000 miles that I bought used when it had 20,000 miles on it (so I did not get the full warranty but I did put the majority of the moles on it) that now I have to pay a higher rate since the car with the same number of miles and the same year of manufacture is somehow older and harder to work on?

I guess I just don't get it.

.

1st: You don't pay the lower cost, the warranty company or the manufacturer does.

The warranty time is not to help the shop make a profit..(and it needs a profit to stay open BTW). Warranty time is so the cost of doing a repair on a defective part is covered.. not designed to help make a fair wage.. only to help cover expenses.. period. If that doesn't help you understand, then I'm doing a bad job explaining.

JJ's real issue is he was lied to, the book time is 1.2 as per Alldata. I will not condone the dishonest business practice he was subjected to. I try to treat my customers like I want to treated.. fairly and honestly.. The book time system is normally a benefit to our customers.. because most jobs take more time then we are given by the book.. fact.

However some techs are slow and some are not slow.. we could use another word, but slow works. This works too: Some techs are exceptional, some aren't.
 
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   / How is this not robbery? #165  
If you get an estimate for a 2 hour job, but the job takes 2.5 hours. Who pays for the extra 1/2 hour ?

Book rate assumes close to a worst-case scenario - seized fasteners, etc. If it takes longer than book rate, either it's as bad as a job can be (at that should be obvious by looking at general condition), or the guy is just slow. I shouldn't pay extra because the mechanic is incompetent.

JayC
 
   / How is this not robbery? #166  
Book rate assumes close to a worst-case scenario - seized fasteners, etc. If it takes longer than book rate, either it's as bad as a job can be (at that should be obvious by looking at general condition), or the guy is just slow. I shouldn't pay extra because the mechanic is incompetent.

JayC

I must disagree with your statement. Book time is the time the job takes for a competent mechanic for most part.. 30 years trying to help car owners take care of their vehicles.

Assuming worse case scenario, nope, not a chance. I've seen all shades of worse-case, no book time comes close. sorry you have such a incorrect image of repairers
 
   / How is this not robbery? #167  
I just have to wonder how many responders to this thread that have negative opinions of the pricing practice (flat rate) of the repair industry have ever made a LIVING working as a mechanic. I am willing to bet few if any. If you do not, then why did you not become one? If you are complaining you can always change careers and become one.

Yesterday I had a conversation with a fella that drives a truck for a regional grocery store chain. He said he earns $27.00 per hour on the clock and he said he had excellent benefits. No tools to buy, no technology to keep up with, no busted knuckles, no complaining customers claiming the radio does not work since he fixed the check engine light. I am sure somewhere his wages are figured into the price of groceries. By the way, he said he used to work as a mechanic.

I have the utmost respect for qualified technicians; they deserve every penney they earn.
 
   / How is this not robbery? #168  
Can't read all the posts, but there are two options: Buy the tools (As I have done) or find a fairer repair facility.
 
   / How is this not robbery? #169  
no complaining customers claiming the radio does not work since he fixed the check engine light

:laughing:Way back about 1973-74, I served on a 6 man jury in county court, on a case in which a mechanic was suing a couple of young hotrodding cowboys who had a very small trucking business and wouldn't pay his bill. Their defense, of course, was that the mechanic didn't do a good job on the repairs, and the trucks broke down on the road and had to be repaired again elsewhere. It was absolutely ridiculous, because they had all the receipts for all the repairs done everywhere and there was no more relation between what the plaintiff mechanic had done and what broke on the road than in your comment. It was like he had done a brake job on an 18-wheeler here in Texas, then they got out in Arizona and blew a transmission. We startled the judge and attorneys by deciding the case so quickly. When we retired to the jury room for deliberations, all 6 of us agreed that the truckers needed to pay the mechanic and his lawyer without any discussion.:laughing:
 
   / How is this not robbery? #170  
My words were based on my opinion, I had hoped I made that part clear. My opinion of course can only be based on my particular experiences, which in this case does not include anyone from the Kansas area. I guess maybe choosing my words more carefully next time to be sure and not offend anyone would be the politically correct thing to do.
I am sorry if you took such offense to my words. I will be sure to stop into your shop if i am ever in kansas area to have you hook up your machine to my car, just to feel like I got a good deal from you.
Guess i will just keep my opinions to myself from now on huh?

You offended all honest hard working techs not just me!

I am not saying you have to say any certain thing just dont be so specific and lump groups of people in one pile and then label them when you dont know anything about them other than an opinion you have formulated.

We all have an experience with a bad business and we all do the same thing about it we get satisfaction on the problem or not and we dont go back and we dont recommend them when someone asks about a good business to use.

That doesn't mean every business is bad because of one certain one.

We could easily say the same thing about your career of choice what would you think about that? I promise we can formulate an opinion about it does that make us look good to you and how would you like it!?
 

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