I'm on the fence, but my situation isn't exactly normal either. Local dealer is great to work with, no complaints at all there.. I bought a max28 tlb back in 2012, the kioti folks were a bit too far away, and the kubota dealer didn't really want to talk so I chucked those in the burn pile and moved on, and ultimately ended up with a max28 sight unseen (they didn't have one in stock), based on dealer interaction and to a large part, reviews and word of mouth online.
I probably put 130 hours or so on it from dec 2012 to may/june 2015 when it was stolen from the dealer while (well, after, actually) getting a few things sorted out. biggest problems I recall having with it were the seat sensor wiring getting torn up at the 10 hour mark (missing a zip tie or two from the factory, and probably could've been routed better), and a wasp got in the fuel tank and clogged the pickup.
It went to the dealer for a no-start and a sticky loader issue. the no-start was said to be something in the wiring harness (it would run fine, you just had to bypass all of the safety stuff and hit the starter directly), and I think the loader issue was an adjustment in the control mechanism. I really enjoyed that tractor.
I ended up with a replacement, since the 28 is no more, I'm now the owner of a max26 tlb, and its.. it's ok I guess. I've had enough little issues with it (some self-inflicted, some not) that I'm starting to sour on it a bit. It currently has about 76 hours on it, one of the loader hoses exploded (unloaded at the time) in spectacular fashion while shuffling things around and clearing brush for my shop.. clearly a manufacturing defect with the hose, it wasn't abraided or cut, it just.. exploded on a mid air curl. The routing for the hydraulic stuff seemed a little more questionable than on the 28, but that's likely just a figment of my imagination. had several brush-related issues with that before I made a skit plate. branches bouncing around under the tractor can do some massive damage yall. Battery leaks and has corroded the crap out of the terminals on the harness, the tie down, and the battery tray. This in my mind is probably the biggest brand-problem: cheaping out on that such that a two year old tractor suffers a no start condition and the terminals are gonzo, that, coupled with the oft documented garbage seat arangement just about has me to the point where I'm thinking about unloading this thing and talking to the guys in green.
for their part, mahindra is uninterested in talking about that, but comically enough, they put pressure on the dealer (whom I left out of the loop-on purpose-they didn't build the tractor) to handle the stituation.. as cheaply and ineffectively as possible. For my part, I did what any number of people do these days, I tagg'd em up on social media every time the tractor wouldn't start, shared pictures of the cool terminals on their FB pages, and generally applied the ideology that if you're going to act like a B, I'm going to treat you like a B. I don't know that I can adequately express just how much that lack of foresight and unwillingness to talk angers me.
It really is a bummer when your neighbor shows up with a new JD, heavier duty tractor (than I need, but I'd put'r to use) that really only costs a couple k more than the 26 but is muuuuuuuuuucchhh better thought out. battery in a box, with bigass terminals and cables, nothing hanging low to snag, beeeeeefy loader components. I wouldn't be able to tow it with my volvo anymore though :laughing: