Issue already

[dslanec]

Just took delivery of a new XR3140hc today. After work I went out to drive it around and get used to it. Love the lighting! But after about 10 minutes the rpms went from 1800 down to 1300 all on its own and the throttle wouldn’t do anything. Set the parking brake and rpm go down to 800. Release barking brake and back up to 1300. Codes started flashing. A lot of smoke was coming g from under the hood but it was not in regen mode. Here is the codes it’s flashing. I already called my dealer -yes he answered his phone at 930 pm! Told him the story and he wrote down the codes and will call me tomorrow. I have full belief he will get it fixed but it was a bit of a bummer!

 

[dslanec]

Other code

 

[spruce Deere]

Well that's no good....

What is good is the dealer answered the phone at that hour. Dedicated dealer!!

 

[ruffdog]

Hmm....could it be water in the fuel and going into limp mode?

 

[oosik]

This IS a bum deal. But now we can all see why purchasing a new tractor locally and from a good dealer is important. Imagine if you had purchased this tractor from two states away and were attempting to get this situation resolved.

I'm sure your local dealer will fix this situation. Keep us advised.

 

[Thomas]

Please keep the updates coming....interesting.

 

[PCABE5]

First error is a, crank signal error. Second one is a CAN system error.

 

[dslanec]

Well that's no good....

What is good is the dealer answered the phone at that hour. Dedicated dealer!!

He will answer the phone up till 10pm 7 days a week! He delivers every tractor sold and comes and picks it up if any service needed. That’s the main reason I bought from him. And I’m an hour and half away from him.

 

[dslanec]

Quick update. Dealer called me this morning. as PCABE5 said its a crank sensor error. Either not plugged in all the way, positioned wrong or just bad. Dealer will be at my house next week with new part to install if needed. He said he would come today but im heading out of town for vaca so i said next week is fine with me. Hoping they will get it fixed and the issue is resolved. I will upodate when i find out. So far dealer is treating me great!

 

[G31]

I have a new MT342H. Exact same two codes. Same issue, but no heavy smoke. It’s been back to the dealer at 19 hours. They spoke to LS and determined it is a bad wiring harness. I have a new one coming from Korea. Until then, they say it is ok to use it. I might have that error occasionally and have to turn it off to reset.

let me know what you find out. They did not find an issue with the sensors, though they found the same code description.