Katahdin
Platinum Member
I just wanted to share this experience from yesterday.
I finally decided to pull the trigger on buying the dual remote rear valve kit for my Yanmar LX. I did call around to various dealers, each one could get me the kit but each dealer was about an hour away. My actual purchasing dealer was two hours away, and it was really not convenient to make a special road trip to fetch the parts.
So I called my purchasing dealer and asked them if they could ship me the parts. The dealer would have had to order the parts anyway, so the dealer called Yanmar in Georgia to see if they would be willing to ship me the parts directly. Note, this is not standard operating procedure for dealer commodity items like rear remote kits. Sure enough, Yanmar was willing to make an exception and ship me the rear remotes kit directly. I should have the remotes kit in about a week.
Thank you Yanmar!
I finally decided to pull the trigger on buying the dual remote rear valve kit for my Yanmar LX. I did call around to various dealers, each one could get me the kit but each dealer was about an hour away. My actual purchasing dealer was two hours away, and it was really not convenient to make a special road trip to fetch the parts.
So I called my purchasing dealer and asked them if they could ship me the parts. The dealer would have had to order the parts anyway, so the dealer called Yanmar in Georgia to see if they would be willing to ship me the parts directly. Note, this is not standard operating procedure for dealer commodity items like rear remote kits. Sure enough, Yanmar was willing to make an exception and ship me the rear remotes kit directly. I should have the remotes kit in about a week.
Thank you Yanmar!