gwdixon
Elite Member
We will cover damage caused by accidents such as your case. Since you attempted to repair the forks, I can't tell you for sure it will be covered now until I have a chance to talk with the dealer. Keep in mind, KTAC is in business so Kubota customers are taken care of so you stay a Kubota customer. For anyone that has our insurance, always contact a dealer right a way and get the equipment to them so they can repair it. Trying to repair it yourself may hide the actual damage caused which makes it difficult to file a claim. Call us at 800-348-5802 and let me take a look at it...
Brian
Thanks for the reply. My dealer came out earlier today and went over the tractor and the damage. He found things that I missed and pointed out where / how the repairs were to be done. Very professional, helpful, and efficient.
Still in the process is for him to contact KTAC with his appraisal and estimate. When / if they approve it the repair process can begin.
The tractor is going to have to go in for repairs rather than just do a take off/put on at the farm as I had hoped.
I'm very pleased with KTAC so far. Glad the dealer talked me into it when I bought the tractor.
As an aside, I had to straighten the forks to transport a box of equipment used that day. The bent forks wouldn't go into the pallet that carried the box. There are definite scorch marks on the forks where it was heated and one tip came out a little wavy.