See, now I am a bit worried. I might drive the extra distance to the other Massey Dealership. I like the tractor, but I am not sure I like this dealership. They have been in business for over 50 years and at this location since 1984, so I am not worried about them failing. I am more concerned with the fact I had smoke blow up my rear end yesterday. After looking over the specs and paperwork about the GC1720, there are some things he said that is plain out wrong. I don't like being BS'ed, if you don't know the information I asked then look it up and be honest don't just throw numbers out there and hope you are right and that I'm to dumb to look it up. I just got the feeling he wasn't interested in truly doing what was right. So that leaves me to think about, what if I need to get warranty work done? Will they be right then? Will they treat me right or BS me or jerk me around. PS....He turns out to be the MANAGER, so he should know this stuff, IMO!
One example of what I am talking about. I specifically asked about wheel spacers to operate on slopes. He said "They are not available for this tractor". I asked, are they available or does this dealership just not have them? He said they are not even made for the 1720. Hmmmm
Another was when we was talking about the weight of the tractor. He said the weight was 2650#'s, I ask was that for the TLB as a package or was that just for the tractor and then BH and FEL adds more weight. He said yes, 2650 is "Just" the tractor and BH and FEL added more weight with BH being 1200#'s and FEL being 600#'s. I know this is not to be true, so again I was just BS'ed with some numbers as if to shut me up and get me out the door.
I also asked about the first service and what it would cost, he said out rates are $65 per hour. So I asked again, what will a first service cost out the door and what was involved. He couldn't fully answer and told me it would be around $65. I asked again, does $65 include fluid change and every thing that needs to be done on the first service. He said "Yes", this seems really low for a fluid change and first service. Heck, my ATV cost way more than that, the fluids alone cost more than that to change. Am I missing something?
Little Frustrated, I really like the tractor, but not a fan of the dealership thus far....
Now with the BX25D, while the price is higher I felt more like a customer than a number or annoyance.