bigpete
Veteran Member
LOL....
All of the (my) history (with a dealer) and (good or bad customer) service should be built into price (my side of the deal).
I'm not pretending to know how a dealers cost structure works here. You clearly misunderstand that I am saying that the BUYER should build these things into an acceptable and firm price quote. Of course the dealer builds his front end and service costs into the price or he won't be around for long. /forums/images/graemlins/wink.gif There are lot's of successful dealers out there without a busy service department. I'm not disagreeing with your sentiment that service is a common ket to success, but there are a lot of cars sold without service departments behind them, even on the internet. Heck, look at the success of at least one major Kubota internet dealer on the Eastern seaboard.
All of the (my) history (with a dealer) and (good or bad customer) service should be built into price (my side of the deal).
I'm not pretending to know how a dealers cost structure works here. You clearly misunderstand that I am saying that the BUYER should build these things into an acceptable and firm price quote. Of course the dealer builds his front end and service costs into the price or he won't be around for long. /forums/images/graemlins/wink.gif There are lot's of successful dealers out there without a busy service department. I'm not disagreeing with your sentiment that service is a common ket to success, but there are a lot of cars sold without service departments behind them, even on the internet. Heck, look at the success of at least one major Kubota internet dealer on the Eastern seaboard.