_RaT_
Super Member
- Joined
- Apr 19, 2000
- Messages
- 5,909
- Location
- Peoples Republic of Northern CA.
- Tractor
- Kioti 3510-SE HST
I did and how I wish I had not. I have seen ads here bashing Home Depot for their store service, I have not had that problem at the stores mostly because I never need their help. I ordered a kitchen faucet via a promotion that is the wrong finish (pearl nickel instead of stainless). I immediately called, waited for 27 minutes and gave up. I called again, waited 35 minutes and talked to them, they will have UPS pick it up in 7 days, it's been 2 weeks. I called this morning, same familiar voice "due to extremely high call volume, you can expect to wait between 30 to 40 minutes, we are aware of this problem and are working to correct it" On top of that, they play the Home Depot happy jingle music the whole time your on hold. I no longer care for the song and will never use the mail order at Home Depot again, its just way to hard to get through.