Sometimes even a delayed squawk will yield results. 3-4 years ago a thread was started by someone else concerning faulty pole sheds. I chimed in with my what I perceived as inadequate pole shed construction. The shed was 10 years old at the time. By that time I didn't have any recourse because I let it go so long, but lo and behold a company representative chimed in and said for anyone to call if there was a legitimate beef, so I called.
A week later an apologetic rep came out and a month later a crew of 4 came out with a pickup load of wood and some tin and window flashings and worked all day to get it right. That service hardly ever happens but it is the squeaky wheel that gets the grease, sad to say.
