I have a dealer very close to me (an orange one) that is very similar, I made the mistake of sending my 15 year old yanmar down to him for some minor repairs, and neglected to ask him for an estimate ahead of time...boy was I shocked when I got a bill for almost $1000 that I thought should have been about $3-$400...I know I got screwed, and it was partially my own darn fault, but nobody ever gets a chance to screw me twice...that few hundred dollars he got out of me cost him a lot of money...when time came for a new tractor, I didn't even consider him as a possible source, and went straight to my JD dealer and I am into him for over $40K so far...probably the most expensive few hundred dollars that orange dealer ever got out of someone...
A good or bad dealer can make or break any tractor deal. Check out some of my recent good experiences with my JD dealer on the other threads, he has treated me right every step of the way and will continue to get my business for years to come. (BTW: If anyone is interested, it is Sirum Equipment in Montague Mass...great bunch of guys)
...but its not really a green versus orange thing, its a good business person versus a bad person thing, and good and bad people come in all colors.