milkman said:
Thanks Don, I've been looking at these online and the price of these things are all over the place. I decided to go with a local seller, not the cheapest and have seen some online for more. I did get in writing a 100% money back return policy and I will have a local face if I need service.
I've never used a BTE (assuming you do mean "behind the ear") hearing aid, but I bought a pair of Beltones in Virginia Beach, VA, in April, 1992. They were analog, in the ear, but pretty large. When I first got them, one would start hurting that ear after a couple of hours. The audiologist worked on it a bit, and no more problems for over 4 years. But anything, such as a telephone against the ear would cause feedback (a loud squeal). I paid $1630 for the pair. Beginning in September, 1996, I think each of them were sent in for repair about once a year (fortunately never both at the same time) by a dealer in Waco, TX. The first several times, it was $100 each time, then later went to $150 each time.
In 2001, the dealer in Waco had closed up, and I decided after 9 years to buy new ones. So I bought a pair of smaller Starkey hearing aids in Corsicana, TX, in October, 2001. And I quite simply, got swindled. The audiologist in a doctor's office told me they were programmable, but in fact, they are non-programmable analog. But they were smaller, fit farther into the ear, and did work; not well, but they worked. They did have the advantage of being far enough into the ear, that I could use the bluetooth gadget that hangs on your ear. And they cost $2,000.
In May, 2006, one of them quit working, so I took it to a Beltone dealer in Denton, TX, and got it fixed. But I also had new hearing tests done there and bought two new digital, programmable Beltones. They cost me $4,588. They have two programs and I can switch between the two, and my dealer can pretty easily and quickly re-program them in her office. They're a little larger than the Starkeys, but I use a speaker phone nearly any time I'm on the phone. I can use the bluetooth gadget but just talk on the cell phone so seldom that I no longer carry the bluetooth gadget with me. I can hold my current cell phone to my ear, but it also works pretty well on the speaker. The price of the hearing aids included a two year warranty. And I have been back several times because they would sometimes change programs, sometimes do some weird beeping and shut down, etc. The dealer sent them back, one at a time, a couple of times with instructions to fix a particular problem, such as the volume switch or an internal short. But when they continued to have problems, the dealer finally called Beltone, then sent both of them back to completely re-do and they came back with all new internal working parts a month or so ago and that seems to have fixed the problems.
I'm almost deaf without hearing aids, been wearing them 16 years, so I know I'll be wearing them the rest of my life. A nuisance? Yes, but not as bad as eyeglasses.
And I think you're smart to go with a local dealer myself.