IslandTractor
Super Star Member
- Joined
- Sep 15, 2005
- Messages
- 17,101
- Location
- Prudence Island, RI
- Tractor
- 2007 Kioti DK40se HST, Woods BH
My dealer is 300 miles (and a ferry ride) away. It has not been a problem. Rick Wallace delivered the tractor himself and I've never needed to get the tractor to any dealer for service. The combination of a mobile phone, a helpful mechanical and parts staff and UPS have frankly made it easier to care for the tractor myself than to transport it to a dealer. I should note that in five years the only "breakage" or malfunction issues have been a seat belt retractor, a cracked fuel bowl, a missing (I forgot to retorque) loader mount bolt and a bent bucket level indicator. All fixes easily made by myself as well as doing all the fluid changes. One other problem I had was the sudden failure of the AWD assist but twenty minutes on the phone with the dealership mechanic while I was crawling under the tractor following his advice identified the electric connector that had been pulled apart by brush. Fixed it by plugging it back in.
All in all I have been quite happy without immediate access to a brick and mortar dealership. My dealer is readily available by phone, internet and TBN and they are very prompt in sending out parts and filter supplies. I pick up fluids at TSC.
All in all I have been quite happy without immediate access to a brick and mortar dealership. My dealer is readily available by phone, internet and TBN and they are very prompt in sending out parts and filter supplies. I pick up fluids at TSC.