reb
Veteran Member
Maybe I'm just getting old and cranky. I have had to send items back or use warranties more the last year than ever before.
Bought an air rifle from a major manufacturer that will not group well from a rest. It is going back tomorrow. Bought a scope for the rifle that became fuzzy after a short while. The company replaced it. Bought a remote control for the wife's satellite dish. Couldn't make it work and returned it couple of months ago. A hearing amplifier broke before the factory warranty expired. The other quit before the extended warranty expired. (I expected that--with an extended warranty on one of those it is almost a given that replacement is inevitable.)
Back when I was working the company dissolved the quality assurance group and apparently let the customer be the final test. This in an outfit that made aircraft instruments. Has this become a trend?
Bought an air rifle from a major manufacturer that will not group well from a rest. It is going back tomorrow. Bought a scope for the rifle that became fuzzy after a short while. The company replaced it. Bought a remote control for the wife's satellite dish. Couldn't make it work and returned it couple of months ago. A hearing amplifier broke before the factory warranty expired. The other quit before the extended warranty expired. (I expected that--with an extended warranty on one of those it is almost a given that replacement is inevitable.)
Back when I was working the company dissolved the quality assurance group and apparently let the customer be the final test. This in an outfit that made aircraft instruments. Has this become a trend?