JohnMiller3
Elite Member
- Joined
- Jan 15, 2001
- Messages
- 2,518
- Location
- Capital District, Upstate New York
- Tractor
- Satoh S650G, MF135, MF165, JD5205
{A follow-up satisfaction letter/questionnaire just received from John Deere}
Satisfaction First
Thank You for purchasing a 5205 tractor . We appreciate your business and trust that you are enjoying your John Deere Experience. Now that you have operated this product for some time, we’d like to know what you think about the engineering and performance.
Our company and dealer personnel are dedicated to providing you with the finest products and services available. Your opinions and comments are important for John Deere and our dealers to serve you better.
Please take a moment to complete this survey to let us know how we’re doing. Your responses will be individually reviewed and analyzed.
Thank you again for your continuing trust in John Deere.
Sincerely,
Michael J. Mack, Jr.
Vice President, Marketing and Sales
________________________________
A three page detailed survey/questionnaire was attached {I’ll scan & post later}. Questions from tractor performance, delivery and setup, to dealership performance, right down to their parts and service department were asked.
It certainly was a surprise to see this in the mail, and left a feel good feeling that they seem to be making an effort to “connect” with their customers and get positive and negative feedback not only on their products, but dealers as well.
I must admit, I’ve been extremely happy and satisfied with my John Deere experience so far, this only enhances it …
Satisfaction First
Thank You for purchasing a 5205 tractor . We appreciate your business and trust that you are enjoying your John Deere Experience. Now that you have operated this product for some time, we’d like to know what you think about the engineering and performance.
Our company and dealer personnel are dedicated to providing you with the finest products and services available. Your opinions and comments are important for John Deere and our dealers to serve you better.
Please take a moment to complete this survey to let us know how we’re doing. Your responses will be individually reviewed and analyzed.
Thank you again for your continuing trust in John Deere.
Sincerely,
Michael J. Mack, Jr.
Vice President, Marketing and Sales
________________________________
A three page detailed survey/questionnaire was attached {I’ll scan & post later}. Questions from tractor performance, delivery and setup, to dealership performance, right down to their parts and service department were asked.
It certainly was a surprise to see this in the mail, and left a feel good feeling that they seem to be making an effort to “connect” with their customers and get positive and negative feedback not only on their products, but dealers as well.
I must admit, I’ve been extremely happy and satisfied with my John Deere experience so far, this only enhances it …