KML
Gold Member
I'll address the FarmTrac and Montanna jab first. One was owned by out of country people (farmtrac) AFTER it bought out a company in business for more than 30 years (LONG). Montana had people that were former Wal-Mart Execs running them and they could not think of any other way to run a farm tractor company except like wal mart. But I can counter with a example of Mahindra, which started with fits and spurts in the mid 80's. My father was one of the first dealers outside of the state of Texas. Now look at them. They eventually got it right after about 10 years, but they were committed and determined to stay in the market.
With that said, we've been here since 2004. We're owned within the states, and we are multi-national now and have been since 2009. As far as parts, go try to find a part for a welder one of the major companies that was made more than 10 years ago. It's likely the part has been superceded, or just considered obsolete and limited to existing stock. It's happened to me, so I know about this part of it. Or for that matter try to get a part for one now, that you just bought. It isn't as easy as it sounds, because they don't break down their major components into serviceable sub components. If you need a resistor on a board, or an IGBT, you have to get the whole thing, which can cost more to replace than the cost of one of our new welders. As far as our part availability, most of our parts are off the shelf components...no specially made components with the names or part numbers hidden. We use Texas instruments, IXYS, Siemens, and many other "national" brands.
As far as welding knowledge, I make no claims of superiority to anyone, but I do hold my own.
Tombstones do give problems...as do any welder. I know of several that had fan issues, switch issues, or selector issues....or worse. And most were "just" out of their warranty period.
Mark, You have spent a lot of time on TBN along with some of the welding forums I frequent and I appreciate your investment of time to the online welding community! I am in the market for a larger multi-process machine right now and have been considering a few of your machines along with the Thermal Arc Fabricator 252i or a used Miller XMT 304. While similar in capability these machines cover a wide price range!
My take on the situation is that I would be much more interested in seeing you respond to threads like this:
http://www.tractorbynet.com/forums/welding/266862-i-got-1-000-spend-18.html
than in reading posts like this one where you respond to perceived "jabs". I am not opposed to "offshore" macines in the slightest, more than a few of the current Thermal Arc machines are completely manufactured in China. There are almost NO electronic components manufactured in North America any longer so all manufacturers will have "globally" sourced parts in them. The big difference is that Miller, Linciln, Thermal Arc, HyperTherm, etc. don't have to have a big forum presence to convince people they will stand behind their products, no mater where they are made, because they have decades of industry exposure proving it.
I hope this doesn't come off as a bash as that is FAR from the intent! I feel that companies like your's are WHY we have the Thermal Arcs of the world entering the lower price point welder market. Competition is good for the consumer and you have put pressure on the big boys, and they're starting to respond! This is a win for us consumers and I thank you for that!
In short, you would move farther up my consideration list if you spent more time in Mark Cuda's thread SHOWING me that you take care of your customers and less time in ones like this TELLING me you're just as good as the big dogs.