Bob_Skurka
Super Member
- Joined
- Jul 1, 2003
- Messages
- 7,503
Just out of curiosity but what should be expected from a dealer when buying a tractor in terms of training?
I ask this because I read a thread where someone asked what the little mark on the RPM gauge means. Any experienced user would know that is the 540 RPM marker, but that obviously is not something that the user knew.
So for a dealer to be considered a "good" dealer, what do you expect?
When I purchased my NH, the sales rep brought it to the house, spent about 30 minutes with me outside showing me how to check the oil, pointing out filters, teaching me how to start it, fold the ROPS, etc. After spending that 30 minutes outside with me, we went to the kitchen and sat at the table for about another 30 minutes where we went over the manual page by page, discussed service, operating safety, etc. Then we went over the warranty book. After all that we went back outside and he had me start the tractor up, operate the controls and drive it around all while under his supervision.
Now at the time he delivered the tractor, I was actually outside working on another tractor in the driveway and a third was clearly visible in the garage bay next to the brand new one. So he obviously knew I knew at least something about tractors, while I obviously did not have complete knowledge of the new one.
So based on your experiences, what SHOULD a dealer do? Or perhaps what do you WISH your dealer would have told you, but didn't???
I ask this because I read a thread where someone asked what the little mark on the RPM gauge means. Any experienced user would know that is the 540 RPM marker, but that obviously is not something that the user knew.
So for a dealer to be considered a "good" dealer, what do you expect?
When I purchased my NH, the sales rep brought it to the house, spent about 30 minutes with me outside showing me how to check the oil, pointing out filters, teaching me how to start it, fold the ROPS, etc. After spending that 30 minutes outside with me, we went to the kitchen and sat at the table for about another 30 minutes where we went over the manual page by page, discussed service, operating safety, etc. Then we went over the warranty book. After all that we went back outside and he had me start the tractor up, operate the controls and drive it around all while under his supervision.
Now at the time he delivered the tractor, I was actually outside working on another tractor in the driveway and a third was clearly visible in the garage bay next to the brand new one. So he obviously knew I knew at least something about tractors, while I obviously did not have complete knowledge of the new one.
So based on your experiences, what SHOULD a dealer do? Or perhaps what do you WISH your dealer would have told you, but didn't???