We have a VC defiant and have used VC's for the past thirty some years. Right now we heat our entire home with this one stove and it is our only source of heat. Normally during the cold months we are running the stove at between 400 and 500 degrees reading the temp right at the griddle on top.
We are here during the day so add wood throughout the day (never fully load the stove during the day time) then at night before going off to bed we will load it up nearly full and it will maintain a fire throughout the night. Someone is normally up around 5AM (me) and I will take out the ashes add wood at that time.
Over the years I have set up a program where I run a brush down the chimney once a month, pain in the butt, but we have not had a chimney fire since I started doing that. We also cut our own fire wood off from our land and burn oak, maple, ash and a little birch now and then. I try to keep two to three years ahead of the game so most wood has been cut for over two years.
In past years one could drive up to Vermont and Bill at the hardware store would have or could send you off to the factory to get any part you needed for your stove. Bill worked at VC for nearly thirty years and knew everything about all the stoves. He sold off the hardware store business and the people that bought VC do not permit selling parts out of the shipping area of the factory and everything has to go through distribution these days, so I have been told. The Hardware store on Randolph has a good supply of small VC parts left around from the old inventory, but I am not sure about getting and of the major expensive parts?
We still like our Vermont Castings stoves although there might be better ones on the market, guess it is just one of those New Englander things?
Wayne