So I'll try to keep this as short as I can. I have a new XR4040, purchased May of last year. February (tractor had 42 hours) I discovered a leak. Called the local dealer and told him about the issues ( there was more than just a leak). He said to bring it in. They had it for 3 weeks... got it back none of the items were fixed. I brought it back in Aprul/May. They had for 5 weeks. During the five weeks they said they split the tractor. When I got it back it leaked worse. I brought it back again. The dealer said the discovered the leak and the tractor needed to be split there was a bad seal between the cases. I asked why they needed to be split again. I was told they never split it before. So wrap this up. The local dealer had it for just over 3 months, and told me they would no longer work on it. They told me their contract states they don't have honor the warranty if I didn't buy the tractor at their dealership. The dealer made the leak so bad you could watch it. They lied to me about fixing the issues and kept my tractor for months. I tried LS by phone, email, Facebook and the LS sales representative. And nothing... The LS sales representative told me he was too busy with 40 stores over 3 States to help me at the individual level. Talk to the dealer.... the tractor is at the dealer where I bought it. The guy seems a lot more confident that the issue is going to get fixed. My issue is LS and lack of communication, and the lies from the local dealer. I have seen other warranty issues. I was wondering if anyone else got feedback from LS? Has anyone had their tract split with less than 100 hrs on it? I'm in month 4 with the tractor being in 2 different shops over the last 6 weeks and I can't get anything back from LS.
Thanks,
Scott
Thanks,
Scott