Shield Arc
Super Member
WOW! Now that's customer service! :thumbsup:
Yes and I told them it was my fault ... It is on a roll around cart and always gets pushed under the cutting table ... Metal from chop saw, grinding gets all over .. I told them I believed my lack of care and cleaning was the problem cause when I opened the case it was bad !!! They said they appreciated my honesty and would replace it ... You simply can not beat that !!! I sure am glad I choose LONGEVITY !!!
Now I'm thinking plasma cutter ... Bet u can guess what brand that will be !!!
Yes and I told them it was my fault ... It is on a roll around cart and always gets pushed under the cutting table ... Metal from chop saw, grinding gets all over .. I told them I believed my lack of care and cleaning was the problem cause when I opened the case it was bad !!! They said they appreciated my honesty and would replace it ... You simply can not beat that !!! I sure am glad I choose LONGEVITY !!!
Now I'm thinking plasma cutter ... Bet u can guess what brand that will be !!!
WOW! Now that's customer service! :thumbsup:
They just got a Bump in sales....:thumbsup: When I get power in my shop I will be calling them!