JasonMac
Gold Member
I've had my machine up to my JD dealership for about a week now... I wanted them to service it before a long winter of removing snow.... but I also wanted to fix a bunch of little bugs with my tractor before it is totally off warranty next month...
I had them change oils/Grease... blah blah blah...
But I also wanted them to add the Rotating Beacon to my cab..... no problem...
But while it was there, I also wanted them to check my A/C.... to see if it needs freon or new roof gaskets..... because it didn't seem to pump out the cold as much..... told me it was the filters......(I don't use this machine very much in the summer compared to the winter) and the filters aren't that old... and I clean them all the time......
Next:
I wanted them to check my seat switch... because latley if I need to run a Stationary attachement (woodchipper) I have to put my toolbox in the seat to keep the machine running...... Service manager kept telling me that's normal... its a saftey feature.... I had to educate him..... no it's not normal... I used to be able to overide it with Neutral/Brake Combo..... so he just kind of made it out well...... if it's worth it to you I'll have the guys look at it...
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I've been trying to tell them for the last two years... they have my auxillary hydraulic hose bracket on upside down (for the loader third function)... because my loader hose couplers can't plug in the way they should because of interference with the Auxillary 3rd Funtion Couplers getting in the way.... He seemed to think instead for the 3rd year.... we'll just zip tie those up out of the way again for you and that will be taken care of..... I was like no.... I've seen pictures of other peoples setups.... and this is wrong....... Because My tires keep rubbing my hoses.... I don't want to be out blowing snow at 3am in the morning with gashed loader hoses and get stuck for the night.... Well.... if it means that much to you.... I'll see what we can do........
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My PTO Selector Lever: Works fine.... but the light doesn't light up on the dashboard when I have Mid-Pto Selected only.... when I have Mid-Pto Light ON... it shows Mid-Pto And Rear Pto is on at the same time.... The lever is doing what it is supposed to be doing..... But I had them blow me off last year about this glitch..... as it was unimportant because the lever is working ok... it's just the dash light that not lighting up... not a big deal.... If it's worth it to you... I'll have the guys see what we can do.....
Next:
I wanted them to reset my loader... my loader if you were sitting on the machine looking at the bucket.. it is shifted to the right about 3 inches (using the hose guard on the loader brace as a reference).... I've explained I've had some issues with the loader going out of whack from time to time and it needs to be reset....
Well we fixed your loader....... when you raise the bucket a few inches off the floor... both corners are even height off the floor now.... (hmmmmm... . I didn't realize that was my problem) So I went up and looked at the machine..... I told him... good, but that's not what I was talking about.... I had to explain to him... the arms and bucket are cantered to the right..... it needs to be reset, and centered.... Ok, well... I'll see what the guys can do.....
He told me my total bill was probably going to come in at about a grand.....
I want them to do the work, and get it right... and not ******** me and belittle the little bugs I have with the machine.... I want to get it right because the machine is only 3 years old, and I just want to keep up with the glitches..... But I get the feeling he thinks I'm way to picky............
So I want them to do everything and Really Really Try to get things right, and not give me the run around.... or belittle my requests.... and tell me how the big the bill is going to be......
Send me the bill.... I'll pay it.... but......this time... I want everything right... and the things I've complained about last year at service time.. I'm not paying for....
I truly believe all machines are going to have their glitches.... but I'm one that wants to keep up with the glitches... to keep it up, and keep it nice... when I ask for something to be fixed.. I want it fixed.... I'll gladly pay if I think it is justified.... I'm not cheap... that would be the last thing you could ever call me.... But, I don't think I should have to pay for their Jury riggings.... or fixing what wasn't a problem.... (loader for example) was cantered to the right.... it was level up and down (both corners of the bucket)...
Am I wrong? Does anybody else have the feeling a certain Service Manager BeLittles your requests?
I had them change oils/Grease... blah blah blah...
But I also wanted them to add the Rotating Beacon to my cab..... no problem...
But while it was there, I also wanted them to check my A/C.... to see if it needs freon or new roof gaskets..... because it didn't seem to pump out the cold as much..... told me it was the filters......(I don't use this machine very much in the summer compared to the winter) and the filters aren't that old... and I clean them all the time......
Next:
I wanted them to check my seat switch... because latley if I need to run a Stationary attachement (woodchipper) I have to put my toolbox in the seat to keep the machine running...... Service manager kept telling me that's normal... its a saftey feature.... I had to educate him..... no it's not normal... I used to be able to overide it with Neutral/Brake Combo..... so he just kind of made it out well...... if it's worth it to you I'll have the guys look at it...
Next:
I've been trying to tell them for the last two years... they have my auxillary hydraulic hose bracket on upside down (for the loader third function)... because my loader hose couplers can't plug in the way they should because of interference with the Auxillary 3rd Funtion Couplers getting in the way.... He seemed to think instead for the 3rd year.... we'll just zip tie those up out of the way again for you and that will be taken care of..... I was like no.... I've seen pictures of other peoples setups.... and this is wrong....... Because My tires keep rubbing my hoses.... I don't want to be out blowing snow at 3am in the morning with gashed loader hoses and get stuck for the night.... Well.... if it means that much to you.... I'll see what we can do........
Next:
My PTO Selector Lever: Works fine.... but the light doesn't light up on the dashboard when I have Mid-Pto Selected only.... when I have Mid-Pto Light ON... it shows Mid-Pto And Rear Pto is on at the same time.... The lever is doing what it is supposed to be doing..... But I had them blow me off last year about this glitch..... as it was unimportant because the lever is working ok... it's just the dash light that not lighting up... not a big deal.... If it's worth it to you... I'll have the guys see what we can do.....
Next:
I wanted them to reset my loader... my loader if you were sitting on the machine looking at the bucket.. it is shifted to the right about 3 inches (using the hose guard on the loader brace as a reference).... I've explained I've had some issues with the loader going out of whack from time to time and it needs to be reset....
Well we fixed your loader....... when you raise the bucket a few inches off the floor... both corners are even height off the floor now.... (hmmmmm... . I didn't realize that was my problem) So I went up and looked at the machine..... I told him... good, but that's not what I was talking about.... I had to explain to him... the arms and bucket are cantered to the right..... it needs to be reset, and centered.... Ok, well... I'll see what the guys can do.....
He told me my total bill was probably going to come in at about a grand.....
I want them to do the work, and get it right... and not ******** me and belittle the little bugs I have with the machine.... I want to get it right because the machine is only 3 years old, and I just want to keep up with the glitches..... But I get the feeling he thinks I'm way to picky............
So I want them to do everything and Really Really Try to get things right, and not give me the run around.... or belittle my requests.... and tell me how the big the bill is going to be......
Send me the bill.... I'll pay it.... but......this time... I want everything right... and the things I've complained about last year at service time.. I'm not paying for....
I truly believe all machines are going to have their glitches.... but I'm one that wants to keep up with the glitches... to keep it up, and keep it nice... when I ask for something to be fixed.. I want it fixed.... I'll gladly pay if I think it is justified.... I'm not cheap... that would be the last thing you could ever call me.... But, I don't think I should have to pay for their Jury riggings.... or fixing what wasn't a problem.... (loader for example) was cantered to the right.... it was level up and down (both corners of the bucket)...
Am I wrong? Does anybody else have the feeling a certain Service Manager BeLittles your requests?