No Time for the Little Guy

[JoelD]

I'm not rich, I'll take your money! Heck I'll even treat you like the others that have purchased from me.
If your interested is some smoken deals..check out my web page in the used equipment section you will find some demoed tractors at crazy prices.
Or just drop me a PM, email, or call and we can put something together to put a on your face!

Wallace is a great dealer.

 

[jpm]

i had a simular experance with my first tractor.a few dealers just couldn't care less. i stopped at the place i ended up buying from ,never heard of brand so i said lets just look.i walked in the salesman asked a few questions and said here's the keys ,drive it around for a while. he gave me a quote, some papers and a couple of more visits and i have a tractor. 5 months later one of the other dealers finally called to see if i wanted to look a tractor!!! at full+ list price. ahh no thanks. then he asked me why i wasted his time!!

 

[stlawrence]

Well, this is heartening - some people have had great experiences, so it was just this one dealer who feels like he doesn't need the business. If you look around where I am, about all the tractors are the same color - the one he's selling - so I can see how he might feel like he was wasting time on a small (for him!) purchase.

WNY770 - I'm in Onondaga County - proud home of some of the highest property taxes in the nation!

Is there any truth to the idea that the manufacturer only gives them a fixed number of allotments, so if they sell little tractors they might not be able to get a big one if the large operator comes in to buy it?

 

[TripleR]

If it wasn't for our local dealers, I may be driving a different color tractor. For a while, I had to depend on my dealer for service and not having a good one close was a pain. I have a good dealer who has treated me great no matter how much or little I spend.

 

[Thomas]

Sad to read but yes there dealers w/attitude etc.
Not trying to sell my dealer but he treats everybody darn good..not unless that one a knot head..he'll even stop say hi at public place or at least wave...attitude big factor when purchasing.

 

[jimmyj]

Yep. Been there. There are a lot of dealers near where I live in all colors. One in particular won't look at you sideways unless you are trying to spend big bucks. An ATV dealer near me once yelled at me for wasting his guys time when I was looking for a small inexpensive part and they were "too busy".

Never gone back.

A good dealer is worth his or her weight in tractors.

By the way, I had a starter on my ATV go the other day. Went to a small hole in the wall shop that was recommended. WHAT an AMAZING experience. Service, attention, nice fella, supporting a local, I will tell everyone I know about that shop!

 

[wny770]

WNY770 - I'm in Onondaga County - proud home of some of the highest property taxes in the nation!
Well, Erie is not far behind! I bought from Larry Romance in Arcade NY....Wyoming county. Treated like family.

 

[Monster5601]

Same here, I am still waiting for the quotes from a John Deere dealer, from last spring! In all, I visted three Deere dealers, all seem to have the same level of arogance. I'm in northern Oakland county in Michigan.

The Kubota (7) and Kioti (1) dealers were great but six of the Kubota dealers displayed their greed by asking for a high price and, get this, asking for a transaction fee between $100 and $150.

The Kubota dealer that won my business was a small mom and pop shop that have had a presents in the local community since the 1950's.

 

[arrow]

There seem to be many discontents in sales of larger ticket items. Much has to do with how management purveys its attitude toward its sales people and what they expect. We go in all excited to buy something and we are met with a person who has made 1 sale out of 10 customers and they blame the tire kicking public so everyone gets approached with this glump of an attitude caused by a deadened spirit in the sales staff. Quite the mistake in my mind because the sales individual is not knowing how to break this cycle. This is where good management comes in.The attitude of "Its here, I have it, pay me money if you want it" does not fulfill the "buying experience" unless of course the customer is as deadened as the sales staff. In sales, one cannot stop trying to be as ingratiating as possible ALL of the time no matter what prior unpleasantness the salesman may have experienced just before. Once someone in sales gives in to this, he or she is doomed and gives true meaning to the book title "Death of a Salesman"

 

[smstonypoint]

Just a question out of curiosity. The tractors dealerships I have dealt with have been of the "Mom and Pop" variety, so I have always dealt with the owner/manager. How dependent is the sales staff at larger dealerships dependent on commission income?

Steve