Big trouble with new Diesel.

[davygp38]

The plot thickens. Six steel wheels or 4 aluminum and 2 steel or all aluminum?

4 aluminum and 2 steel. I had thought of that as well. I do not care if they have to replace the 2 steel wheels with new aluminum, I do not care if they have to replace all the wheels, just as long as I do not have to pay for it.

 

[tlbuser]

yea, I understand sort of. It's just that, as far as I know, 3500 series vehicles use an 8 x 6.5 (8x165.1mm) bolt circle with 14 x1.5mm lugs. The 45/5500 uses an 8 x 275mm bolt circle with 20x1.5mm lugs. Two different, not really compatible setups. So the question is, if they didn't have an adaptor on them before, how'd they get it to fit?

 

[MD09]

I had just posted a few weeks ago about the 2007 Chevy 3500 Duramax Diesel truck I bought, and I am now having big problems. When I bought the truck I also purchased a 4 year 45 thousand mile bumper, to bumper warranty. After paying for the truck, I drove it over to the local truck center to have a flatbed, with a gooseneck hitch installed.
About three days after I took possession, I get a call from the salesman telling me there was a problem with the warranty, and I might not be able to get it, because the company thinks it will be used commercially, which it will not be. I told him that I did not feel comfortable not having the warranty. he said he was appealing to the company and he was pretty sure he could get it for me. Guess what happened when I got the truck back from the body installer? Yup...big puddle of oil under the truck. As I am standing there looking at the puddle I hear a poof, and there is the rear shock gushing oil all over the driveway. I climb under the truck, and I have oil all over the skid plate, and all the tranny cooler lines are wet. I call the dealer, and bring it over. As I am driving it over on the interstate it starts to shake violently when I get over 55. It also needs an alignment, which I new before all this, and the dealer had sent me a check for. As of Wednesday, they were replacing an Axel seal, all the cover gaskets on the tranny all the tranny cooler lines, and the rear shock. They still could not figure out what was causing the vibration, at 55, and did not have a date for completion. I called the salesman today, to remind him that now more than ever, there was no way i was taking this truck without a warranty. I told him I was willing to start over, on a different truck. He says to me " thats a problem," because the truck is in your name, and we can't take it back until you have the Tittle to give to us. I need all the advice, I can get on how to handle this. I live in New York State, so the lemon laws are good, but I feel like they reneged on the deal by not getting me the warranty, and no matter what, the deal was off the minute it did not go through. I need all the advice I can get. Let her rip.

I'd start with a lawyer and go from there. Legal letter head will get you many things that opionions will not.

 

[pilot-werx]

Do yourself a favor and learn from my mistakes..... Get rid if the GM and look for a 1997 ford or 2001 ford with the 7.3... I only haul my 4210 and a 36 ft center console and that **** duramax was worthless.... After selling my 2001 ford I flew down to Dallas and drove a 2001 back to Maine a month later...

 

[hawkeye08]

yea, I understand sort of. It's just that, as far as I know, 3500 series vehicles use an 8 x 6.5 (8x165.1mm) bolt circle with 14 x1.5mm lugs. The 45/5500 uses an 8 x 275mm bolt circle with 20x1.5mm lugs. Two different, not really compatible setups. So the question is, if they didn't have an adaptor on them before, how'd they get it to fit?

I have been told to watch out for aftermarket wheels, some are centered by the lugs, some are centered by the center hole/hub. Had a co worker get caught up in a new truck deal where the dealer sold a "new" truck that had aftermarket wheels... supposed to be centered by the hub/center hole but the hole was enough bigger than the hub that the lugs did the centering and it was off just enough to cause him problems at certain speeds. took them a couple months to figure it out..

 

[Diamondpilot]

I have been told to watch out for aftermarket wheels, some are centered by the lugs, some are centered by the center hole/hub. Had a co worker get caught up in a new truck deal where the dealer sold a "new" truck that had aftermarket wheels... supposed to be centered by the hub/center hole but the hole was enough bigger than the hub that the lugs did the centering and it was off just enough to cause him problems at certain speeds. took them a couple months to figure it out..

Very true. 3/4 ton and up that I have been around are hub centered and for that matter so are many modern 1/2 tons like the F-150 and Titan. Not sure about the others. But if its off a little it can cause big issues.

Same reason I do not like Mobil Home and Trailer wheels that are not stud mounted. Pain in the butt to get them true and when you finally do they need to come off for some reason or the other.

Chris

 

[davygp38]

Very true. 3/4 ton and up that I have been around are hub centered and for that matter so are many modern 1/2 tons like the F-150 and Titan. Not sure about the others. But if its off a little it can cause big issues.

Same reason I do not like Mobil Home and Trailer wheels that are not stud mounted. Pain in the butt to get them true and when you finally do they need to come off for some reason or the other.

Chris

You guys are right on the money with your hub and stud concerns. The service manager told me that he is almost positive that the cause of the vibration is the after market wheels. They use the hub to stay centered, and there is just enough play that they can't get it right. He told me that his recommendation is new (OEM) wheels. he also told me that they (the sales department,) don't want to spend the money on the OEM size wheels and tires. he says they want me to split the cost. I immediately called the salesman and told him, that under no circumstances would I be paying anything for this truck while under their warranty. I did tell him that if it would help, I did not care if they bought used wheels as long as they were in good shape. I did not specifically tell them the tires had to be new, but I thought that would be obvious.

 

[Newblue]

I bought six aluminum 19.5s for my Ram and they could not balance them for squat. Ended up being the Goodyear tires (that I also bought from the wheel manufacturer) were out of round. The wheel manufacturer (Brentz Wheels out of Texas) paid to have them sent to his competitor, Rickson wheels, to have them shaved and balanced. It was over a grand out of his own pocket to have the problem fixed. That was great customer service!

 

[JB4310]

You must be getting into that lemon law period by now.

Sounds like they are playing poker with you, they know you can't really walk away from this truck since you invested in the flatbed.

They are trying to sell a truck that could have a serious safety issue with the wrong wheels installed, then they want the buyer to split the cost of installing the right wheels :confused2:

Must be getting pretty frustrating by now.

Stay calm, JB

 

[Diamondpilot]

I know you like this truck but dont have blinders. Its just so deep right now I can not believe you have not run. If the wheels are not right what else is not and what will be next.?:confused2:

Chris