chucko
Veteran Member
I would have went to jail
I just can't get out alive with this propane company I rented a tank from.
Last year I moved into a new (used) house with propane heat. I call a local company (UPG) for new service and to rent a tank. They are having a great special for 1st time customers, twice the capacity of your tank for $.50 discount, so I'm thrilled at the cheaper than normal rate.
In hind-sight I'm guessing they arrived early hoping I wouldn't be home to meet them.
The police arrive by the time the tank is loaded up and tell me I must let them leave, even though they have my propane in the tank.
So, now UPG has stolen my propane, left me with an empty tank which is not connected or even within reach of the line (they were supposed to swap the tanks), stolen my leveling blocks and I'm out heat, 150gal of propane, leveling blocks and still have a fraudulent bill.
If not the BBB, the police or any kind of oversight at all (I called around as the propane line they 'installed' (moved) was left above ground, illegal according to fire code), who stops these companies from just running rampant as this one seems to be? I can hardly imagine I'm the only guy they are screwing at every turn.
..... .... ..... ....
The whole thing seems analogous to my claiming you owe me $500, with no proof at all, and just grabbing things out of your yard and driving off with a police escort. If I'm missing something, I'd love to find out what it is, as I'm lost as to how this was all possible.
I ordered 195gl per tank and prepaid @ 1.499. They put all 390gl in even though they changed the charge on the second tank (they did one tank @ $1.499 and the other @ $1.899). The contract says nothing about the discount being limited to a specific tank, which is the entire point of the dispute. Not to mention they agreed to that fact when I prepaid. It wasn't until they pumped the propane that they changed their mind and decided to change the terms of the contract mid-fill.
I personally cant see how they could take the tank without a judgment. Once its installed on your property they cannot just come and remove it. If you owed money they would need a legal judgment to remove it.
If i install a set of stairs on your property and you don't pay me, i cant LEGALLY just remove them. I have to sue you and get a judgment prior to removal or its theft.
Have yo contacted the police dept and talked with someone higher up than this cop that showed up?