No complaints with their service department, other than they do not have a field truck to at least come out and do minor in the field repairs. For the fuel leak, when I brought it in the second time, they even did the repair with the tractor on the trailer. I was taking the tractor to our north farm up in Missouri the next day, and they did a temp fix to get me up and going until the replacement part came in.
My experience with their sales and parts department has not been the best, which is why I ended up buying my tractor from Straub in Wichita. They seem to be either understaffed or a little disorganized in the parts and sales area.